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 Duration 14 hours

Course Outline

Core Concepts, Social Engineering, and Workplace Security

Module 1: Employee Cybersecurity Fundamentals

  • Threat landscape introduction: Defining cybersecurity and the critical role of every employee.

  • Digital hygiene and password management: Crafting robust passwords, leveraging password managers, and adhering to the "unique password per service" standard.

  • Physical security protocols: Implementing clear desk and clear screen policies in office spaces.

Module 2: Phishing and Social Engineering – Threat Identification

  • The psychology of attacks: Understanding social engineering and why cybercriminals exploit urgency, fear, or authority (e.g., CEO Fraud, BEC).

  • Deconstructing phishing: Analyzing message headers, concealed links, and malicious attachments through authentic examples.

  • Alternative attack vectors: Examining Vishing (voice-based phishing) and Smishing (SMS-based phishing).

Module 3: Securing Remote and Mobile Operations

  • Network security: Assessing risks of public Wi-Fi networks (cafes, transit) and proper VPN utilization.

  • Device safeguards: Implementing disk encryption, screen locks, and avoiding unknown USB drives.

  • BYOD policies: Guidelines for using personal smartphones for business and ensuring data separation.


Tools, Regulatory Compliance, and Incident Management

Module 4: Cybersecurity within Microsoft 365

  • Authentication practices: Applying Multi-Factor Authentication (MFA/2FA) for secure account access.

  • Secure data exchange: Managing permissions in OneDrive and SharePoint to avoid insecure "anyone with the link" access.

  • Collaborative security: Safely using Microsoft Teams, including managing external guests and controlling shared files.

Module 5: Data Protection and Practical GDPR Compliance

  • Data classification: Distinguishing between public, confidential, sensitive, and personal data.

  • GDPR in daily workflows: Preventing common errors that lead to data breaches (e.g., incorrect recipients, failure to use BCC).

  • Data lifecycle management: Protocols for securely transferring information to third parties and permanently deleting documents.

Module 6: Security Incident Response

  • Recognizing incidents: Identifying breaches such as lost devices, ransomware infections, or accidental phishing clicks.

  • Reporting workflows: Understanding notification timelines and the roles of the IT Helpdesk, Security Officer, and Data Protection Officer.

  • Response best practices: Disconnecting affected devices, maintaining composure, and avoiding unauthorized "fixes" or evidence deletion.

Requirements

  • Familiarity with basic computer operations and web browsing.

  • Regular use of standard office tools, including email, messaging applications, and document processing software.

  • No specialized IT expertise is necessary; all technical concepts are contextualized through business value and everyday workflows.

Target Audience

  • Office and administrative staff, as well as mid-level managers, across all departments.
  • Strongly recommended for hybrid or fully remote personnel.
  • Users who regularly interact with the Microsoft 365 ecosystem.

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