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 Duration 14 hours

Course Outline

Foundations, Social Engineering, and the Work Environment

Essential Cybersecurity for Employees

  • Understanding threats: Defining cybersecurity and explaining why every employee plays a critical role.

  • Digital hygiene and credential management: Developing strong passwords, utilizing password managers, and adhering to the "one password per service" standard.

  • Clear desk and clear screen protocols: Ensuring physical information security within office spaces.

Phishing and Social Engineering – Recognizing Threats

  • The psychology behind attacks: Understanding social engineering and why cybercriminals leverage urgency, fear, or perceived authority (such as CEO Fraud and BEC).

  • Anatomy of phishing: Analyzing message headers, concealed links, and malicious attachments (supported by exercises using real-world examples).

  • Additional attack vectors: Covering Vishing (voice-based phishing) and Smishing (SMS-based phishing).

Securing Remote and Mobile Work

  • Network security: Explaining the risks of public Wi-Fi networks (e.g., in cafes or trains) and demonstrating correct VPN usage.

  • Device security: Implementing disk encryption, screen locks, and avoiding the use of unknown USB drives.

  • BYOD (Bring Your Own Device) policies: Guidelines for using personal smartphones for business purposes and ensuring data segregation.


Tools, Regulations, and Incident Response

Cybersecurity within the Microsoft 365 Ecosystem

  • Authentication and verification: Practical implementation of Multi-Factor Authentication (MFA/2FA) for secure account access.

  • Secure data collaboration: Managing file and folder permissions in OneDrive and SharePoint (preventing unintended "anyone with the link" access).

  • Communication and teamwork: Safely using Microsoft Teams (managing external guest invites and controlling shared files).

Personal Data Protection and GDPR in Action

  • Data classification: Distinguishing between public, confidential, sensitive, and personal data.

  • GDPR in daily workflows: Identifying common errors that lead to personal data breaches (e.g., misdirected emails, failure to use BCC).

  • Data sharing and disposal: Protocols for securely transferring information to third parties and permanently deleting documents.

Handling Security Incidents

  • Identifying incidents: Recognizing signs of a breach (such as lost phones, ransomware infections, or accidental phishing link clicks).

  • Reporting mechanisms: Determining who to notify and the required timeframes (involving the IT Helpdesk, Security Officer, and Data Protection Officer).

  • Core response principles: Disconnecting devices from the network, maintaining composure, and strictly avoiding DIY fixes or the deletion of evidence.

Requirements

  • Basic proficiency with computers and web browsers.

  • Regular use of a standard office environment (e-mail, messaging applications, and document processing tools).

  • No specialized IT expertise is necessary – all technical concepts are contextualized through business value and everyday workflows.

Target Audience

  • All office and administrative staff, as well as mid-level management, across all departments.
  • Highly recommended for hybrid or fully remote workers.
  • Regular users of the Microsoft 365 ecosystem.

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