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 Duration 7 hours

Course Outline

Introduction to the EU AI Act

  • Objectives and regulatory scope
  • Key definitions pertinent to end users
  • Overarching duties for both organizations and individuals

Demystifying Article 4: Restricted AI Practices

  • The specific prohibitions in Article 4 and the rationale behind them
  • Real-world examples of restricted practices found in enterprise tools
  • Identifying potential compliance breaches during routine operations

Your Responsibilities and Role

  • Expected conduct when utilizing AI systems
  • The impact of individual actions on overall organizational compliance
  • Essentials of privacy and data handling for end users

Best Practices for Safe AI Usage

  • Practical advice for interacting with chatbots, recommendation engines, and automated decision-making tools
  • Understanding AI limitations and recognizing when human oversight is necessary
  • Mitigating and reporting biased or harmful system outputs

Incident Reporting and Escalation Procedures

  • Defining incidents and suspected prohibited activities
  • The step-by-step process for reporting incidents
  • Gathering necessary templates and supporting evidence

Maintaining Records and Collecting Simple Evidence

  • Minimum record-keeping requirements for end users
  • Completing basic logs and compliance checklists effectively
  • Transferring documentation to auditors and compliance teams

Practical Scenarios and Hands-On Exercises

  • Interactive simulation: detecting a prohibited practice in a mock environment
  • Practical task: drafting an incident report and compiling supporting evidence
  • Group analysis: determining optimal responses to ambiguous AI outputs

Evaluation and Certification

  • Brief assessment to verify comprehension
  • Practical assignment: completing a sample incident report
  • Certificate of completion for participants who meet the passing standards

Recap and Recommended Next Steps

Requirements

  • Familiarity with standard workplace technology
  • Awareness of your organization’s IT and data usage policies
  • A readiness to engage in scenario-based practical exercises

Target Audience

  • End users who regularly interact with AI-powered systems
  • Operational personnel tasked with adhering to AI usage protocols
  • Non-technical stakeholders who must recognize prohibited AI practices

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