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 Duration 14 hours

Course Outline

Comprehending Maximo Assignment Manager

  • The purpose and core capabilities of Assignment Manager
  • Role-based workflows tailored for dispatch and supervision
  • Interface navigation and key UI elements

Managing Labor Availability

  • Defining labor records and associated qualifications
  • Tracking availability patterns and absences
  • Interpreting labor utilization views

Configuring Crafts, Crews, and Shifts

  • Establishing crafts and defining skill levels
  • Configuring crew structures and composition
  • Managing shift calendars and work periods

Work Assignment via GS and Scheduler

  • Overview of Graphical Scheduling and Scheduler tools
  • Selecting and prioritizing work orders for assignment
  • Synchronizing data changes between scheduling applications

Executing Daily Planned Schedules

  • Dispatching work orders to designated technicians
  • Monitoring task progress and tracking status changes
  • Updating assignments during routine daily operations

Work Blocking, Reassignments, and Exception Management

  • Identifying and resolving work conflicts
  • Reassigning tasks in response to resource changes
  • Managing unexpected disruptions or delays

Practical Day-in-the-Shop Scenarios

  • Simulating a realistic dispatch cycle
  • Balancing workload distribution across labor and crews
  • Responding to emergent operational priorities

Hands-on Exercises using BART Sample Work Orders

  • Working with imported BART datasets
  • Applying assignment workflows from start to finish
  • Performing scenario-based troubleshooting

Summary and Next Steps

Requirements

  • Foundational understanding of maintenance operations
  • Practical experience with work management processes
  • Basic familiarity with scheduling concepts

Target Audience

  • Foreworkers
  • Supervisors
  • Dispatch staff

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