Project Planning 101 Training Course

This instructor-led, live training in France (online or onsite) is aimed at advanced-level professionals who wish to master ClickUp's reporting and dashboard features to drive data-driven decision-making and optimize workflows.

By the end of this training, participants will be able to:

• Create and customize advanced dashboards in ClickUp.
• Use ClickUp's reporting tools to track key performance indicators (KPIs).
• Automate data collection and visualization.
• Integrate external data sources for comprehensive analytics.
• Optimize dashboards for team collaboration and executive reporting.

This program offers comprehensive guidance on the duties of the Process Owner, enabling participants to articulate their workflow effectively. It provides the necessary education to oversee the design, re-engineering, and enhancement of IT Service Management (ITSM) processes, with a particular focus on Agile Service Management. Participants will learn how to integrate Scrum practices into Process Owner responsibilities and apply Agile and Lean principles to implement a 'just enough' approach to process management. Additionally, the course teaches strategies for continuously aligning process performance with overarching business objectives.

Discover how to leverage Agile Service Management to boost the customer value generated by your processes and to compete effectively in a fast-paced, disruptive market. A Certified Agile Service Manager serves as the operational counterpart to a development Scrum Master. Together, Scrum Masters and Agile Service Managers can embed Agile thinking throughout the entire IT organization, laying the foundation for a robust DevOps culture.

This instructor-led live training in France (online or on-site) targets intermediate-level professionals aiming to enhance workflow efficiency by leveraging ClickUp’s automation and integration features.

Upon completing this training, participants will be able to:

• Gain a comprehensive understanding of ClickUp’s automation capabilities and their practical applications.
• Design and manage automations to streamline complex workflows.
• Connect ClickUp with third-party platforms such as Slack, Google Drive, and Zapier.
• Configure triggers, conditions, and actions to automate task management effectively.
• Enhance team collaboration through the strategic use of automation and integrations.

This instructor-led, live training in France (online or onsite) is aimed at intermediate-level professionals who wish to apply Agile project management principles using ClickUp’s features.

By the end of this training, participants will be able to:

• Set up and configure ClickUp for Agile project management.
• Manage sprints, backlogs, and epics effectively.
• Leverage ClickUp’s Kanban, List, and Timeline views for Agile workflows.
• Track team velocity, burndown charts, and performance metrics.
• Automate Agile processes to improve efficiency.
• Integrate ClickUp with other Agile development tools.

This instructor-led, live training in France (online or onsite) is designed for advanced-level professionals looking to customize ClickUp for business operations, improve process efficiency, and integrate automation for scalable workflows.

By the end of this training, participants will be able to:

• Customize ClickUp’s workspaces, views, and templates to suit business operations.
• Design and optimize workflows for effective process management.
• Deploy advanced automation for repetitive tasks.
• Connect ClickUp with other business tools and data sources.
• Monitor and analyze process efficiency using ClickUp reporting.

This instructor-led, live training in France (online or onsite) is designed for advanced professionals who want to leverage ClickUp for managing large-scale projects, facilitating cross-functional collaboration, and enhancing enterprise-wide efficiency.

By the end of this training, participants will be able to:

• Implement ClickUp at an enterprise scale using best practices.
• Structure workspaces, spaces, and projects effectively for large teams.
• Leverage advanced reporting and dashboards for executive insights.
• Automate workflows and integrate ClickUp with enterprise systems.
• Enhance governance, compliance, and security within ClickUp.

This instructor-led, live training in France (online or onsite) targets beginner-level professionals eager to master the fundamentals of ClickUp for effective task and project management, as well as personal productivity.

Upon completion of this training, participants will be capable of:

• Navigating ClickUp’s interface and understanding its workspace structure.
• Efficiently creating and managing tasks, lists, and projects.
• Leveraging views such as List, Board, and Calendar to enhance organization.
• Applying productivity features including priorities, tags, and custom statuses.
• Collaborating effectively through comments, mentions, and shared spaces.
• Establishing personal productivity workflows to handle daily tasks.

This instructor-led live training in France (online or on-site) guides participants through the deployment of a JIRA instance. Learners will acquire knowledge of advanced JIRA usage, installation, configuration, upgrading, and migration. The curriculum includes customizing JIRA for projects, managing users, groups, and roles, configuring dashboards, setting up emails and notifications, applying security schemes, managing permissions, and troubleshooting. Participants will also learn to install and customize the JIRA Service Desk, set up a knowledge base, manage service desk users, and handle service requests collaboratively.

Upon completion of this training, participants will be able to:

• Gain a comprehensive understanding of JIRA administration.
• Tailor JIRA to meet specific business requirements.
• Configure JIRA email and notification settings.
• Effectively manage and assign users, groups, and project roles.
• Administer JIRA permissions and security schemes.
• Conduct JIRA troubleshooting.
• Deploy and customize the JIRA Service Desk.

This instructor-led, live training in France introduces the advanced capabilities of JIRA, including creating and managing different types of JIRA projects, using JIRA for agile projects, configuring agile boards, managing built-in and custom fields, creating and managing screens and filters, performing basic and advanced issue searching, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, performing analysis and generating reports.

By the end of this training, participants will be able to:

• Manage issues effectively.
• Create and run Scrum and Kanban projects.
• Manage built-in and custom fields.
• Understand and manage business processes, workflows and workflow schemes.
• Perform basic and advanced searches and analysis.
• Generate and review reports.

This instructor-led, live training in France introduces JIRA’s approach to software planning, tracking, and release management by guiding participants through the creation and management of a JIRA project.

By the conclusion of this training, participants will be able to:

• Grasp the concepts and functionality underlying JIRA’s user interface and workflows.
• Add, modify, clone, link, and prioritize issues effectively.
• Move issues through the entire workflow lifecycle.
• Execute searches efficiently.
• Manage and customize screens and filters.

This instructor-led, live training in France (online or in-person) is designed for intermediate-level business analysts who wish to learn the tools and techniques of business analysis and to prepare for the PMI-PBA exam.

By the end of this training, participants will be able to:

• Learn the tools, techniques, and practices of business analysis as outlined by PMI.
• Master the five domains of business analysis.
• Develop practical skills for identifying stakeholders' needs, managing requirements, and ensuring successful project outcomes.
• Understand the PMI-PBA certification process and prepare for the certification exam.

This instructor-led training prepares you for the PMP® exam (Project Management Professional®). Each participant who completes the course receives a certificate of completion for the PMP-Prep training (35 hours).

Target Audience:

• Experienced project managers seeking to enhance their qualifications and gain international recognition through the prestigious Project Management Professional (PMP®) certification.
• Project managers with less experience, as well as team members, who wish to broaden their knowledge and project management skills.
• Middle and senior managers looking to expand their competencies in management and project supervision.
• Professionals with project management experience who want to improve their skills and expertise.

Training Objectives:

• Provide comprehensive preparation for obtaining the Project Management Professional (PMP®) certificate by systematizing existing knowledge and familiarizing participants with the specifics of the PMP® exam.
• Meet the formal admission requirement for the PMP® exam, specifically obtaining 35 contact hours of project management training.
• Gain familiarity with project management practices, techniques, and tools.

Format of Instruction:

• Presentations on key project management topics.
• Questions and quizzes related to PMP® exam content.
• Practice questions in the style of the PMP® certification exam, along with detailed analysis.

This instructor-led, live training in France (online or onsite) is designed for project managers who want to manage projects using Trello.

Upon completing this training, participants will be able to:

• Manage and monitor tasks to enhance project workflows and increase team productivity.
• Incorporate additional functionality and extensions beyond standard Trello features to track the progress of complex projects.
• Organize multiple projects using Trello.

This course is tailored for organizations aiming to streamline their operations by seamlessly connecting key digital platforms utilized in day-to-day activities, including Trello, QuickBooks, Google Workspace, and the WhatsApp API.

Facilitated by an instructor through live online or on-site sessions, this training walks participants through the process of linking and automating workflows. The goal is to enhance project and financial oversight while centralizing information to support better decision-making.

Upon completion of this training, participants will be capable of:

• Establishing connections and automating workflows between Trello, QuickBooks, and Google Workspace.
• Incorporating WhatsApp API communication into operational processes.
• Constructing multi-platform automation systems designed for efficiency and control.
• Enforcing security and monitoring protocols for active integrations.
• Documenting and maintaining ongoing automated processes.

Course Format

• Conceptual instruction combined with guided demonstrations.
• Practical exercises grounded in real-world operational scenarios.
• Hands-on practice using company-specific data and tools.

Customization Options

• Adapting content to align with the organization's specific platforms and processes.
• Incorporating additional tools such as Zapier, Make/Integromat, or Power Automate.
• Analyzing and designing data integration flows based on real data.