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 Duration 14 hours

Course Outline

ProWatch Fundamentals

  • Architectural overview and system components.
  • Detailed examination of software and hardware elements.
  • Licensing models and product editions.

Deployment and Setup

  • Installation of ProWatch server and client applications.
  • Database initialization and configuration processes.
  • Establishing network connectivity and hardware integration.

User and Access Governance

  • Creation and management of user accounts.
  • Setting access permissions and scheduling rules.
  • Administration of badges and digital credentials.

Hardware and Door Logic

  • Configuration of controllers and card readers.
  • Setup of alarm points and output devices.
  • Implementation of advanced door control logic.

Surveillance and Incident Management

  • Utilization of live monitoring dashboards.
  • Processing alarms and acknowledgement workflows.
  • Incident documentation and escalation procedures.

System Integration

  • Connection with CCTV and video management platforms.
  • Integration with intrusion detection systems.
  • Interfacing with third-party applications.

Maintenance and Diagnostics

  • Database upkeep and backup strategies.
  • Optimizing system performance.
  • Identification and resolution of common issues.

Conclusion and Path Forward

Requirements

  • Foundational understanding of enterprise security architectures.
  • Practical experience with access control or building management systems.
  • Basic proficiency in networking concepts.

Target Audience

  • Security and access control administrators.
  • IT and network specialists responsible for security infrastructure support.
  • Corporate security consultants.

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