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 Duration 28 hours

Course Outline

1. GUIDING PRINCIPLES

Core principles of user-centred design

Introduction to ISO9241 as a key standard in usability

Clarifying the distinction between usability and user experience

Identifying user needs and goals with confidence

2. USER RESEARCH

Defining appropriate components of use

Developing interviewing techniques for target audiences

Distinguishing between observation and interpretation

Collecting and analyzing qualified user data

Developing research techniques and methodologies

3. ILLUSTRATING THE CONTEXT OF USE

Identifying potential users of your product or system

Creating product personas and interpreting their needs

Clarifying Hick’s Law and the relationship between UI choices and cognitive load

Managing and defining the elements of user stories

4. MEASURING USABILITY

Defining usability in terms of effectiveness, efficiency, and satisfaction

Using behavioural data to evaluate design ideas

Selecting design alternatives via A/B testing

Explaining the value of iterative design

5. INFORMATION ARCHITECTURE

Creating a structured experience from unorganized information

Developing effective flows between users and products or services

Organizing, structuring, and labeling content, functions, and features

Contrasting implementation, mental, and conceptual models

6. INTERACTION DESIGN

Describing various user interface design patterns

Selecting appropriate interactive controls in UI design

Defining the concept of progressive disclosure

Distinguishing between interaction design and information architecture

Highlighting the importance of consistency in UI design

7. VISUAL DESIGN

Creating UI designs that leverage universal visual design principles.

Identifying effective and ineffective page layouts

Selecting the correct interactive controls for UI design

Enhancing research insights through eye-tracking methodologies

8. INTERFACE PROTOTYPING

Selecting appropriate prototyping types, such as paper or digital

Explaining the differences between prototypes and sketches

Exploring multiple design solutions before finalizing a choice

Practically creating paper prototypes

9. USABILITY EVALUATION

Reviewing Jacob Nielsen’s Usability heuristics and other principles

Identifying various types of usability evaluation

Recording data from usability assessments

Evaluating system usability by applying usability heuristics.

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There are no specific requirements needed to attend this course.

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