VoIP Training in Poitiers

This course is structured into two complementary modules: theoretical and practical. The first module, spanning one day, serves as an introduction that explores the motivation, philosophy, fundamentals, and operational rules of the SIP protocol, alongside its application in implementing telecom services with a focus on IP telephony and VoIP. The second module, lasting two days, allows participants to master practical service operations through hands-on laboratory exercises. These exercises provide detailed insight into the configuration of SIP telephony architecture components, SIP signaling at both message sequence chart and internal message structure levels, and assist in understanding typical issues and troubleshooting, including security and telecom fraud aspects. Trainers will share their extensive experience in launching, operating, and managing SIP telephony, covering virtualization and cloud-based solutions. The practical component utilizes both SIP hardphones and softphones, along with IP telephony servers (Asterisk and Freeswitch). Participants benefit from the trainers' rich technical and business experience in IP telephony and can submit their own problems and questions, which will be included in the agenda's wrap-up session to supplement the training and address clients' current urgent needs. This training is designed for participants with basic knowledge and experience in telecom services, specifically VoIP and IP networking.