Online or onsite, instructor-led live Zoho CRM training courses demonstrate through interactive hands-on practice how to utilize the features of Zoho CRM software effectively.
Zoho CRM training is available as "online live training" or "onsite live training". Online live training (aka "remote live training") is carried out by way of an interactive, remote desktop. Onsite live Zoho CRM training can be carried out locally on customer premises in Nantes or in NobleProg corporate training centers in Nantes.
NobleProg -- Your Local Training Provider
Nantes, Zenith
NobleProg Nantes, 4 rue Edith Piaf, Saint-Herblain, france, 44821
In the Parc d'Ar Mor zone, near the Zénith.
Car : from the ring road, Porte de Chézine Exit> Boulevard du Zenith > Esplanade Georges Brassens (restaurants) > Rue Edith Piaf on the right. From the N444 road (Nantes > Lorient), Exit #1 > boulevard Marcel Paul > Rue Edith Piaf at the right.
Parking Zénith P1 (free). Once parked, you can recognize the building: it's one of the tree bulding with zinc frontage.
Bicycle: free indoor parking
Public transport :
Tramway R1, Schoelcher station + 10 mn by foot through commercial center Atlantis
Tramway R1, François Mitterrand stop + bus 50, stop at Saulzaie station or bus 71, stop at the Zénith station
Tramway R3, Marcel Paul station + bus 50, Saulzaie station
Chronobus C6, Hermeland station+ bus 71, Zénith station
Bus : lignes 50 (Saulzaie station) or 71 (Zénith station)
Zoho Desk is a cloud-based helpdesk platform designed to streamline customer service operations through automation, omnichannel support, ticket tracking, and performance analytics.
This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level users who wish to effectively configure, manage, and optimize Zoho Desk to support customer service workflows.
By the end of this training, participants will be able to:
Configure and customize the Zoho Desk environment for their team.
Manage tickets, SLAs, and workflows across multiple support channels.
Create insightful reports and dashboards to track service performance.
Implement best practices for automation, change control, and collaboration.
Format of the Course also allows for the evaluation of participants.
Interactive lecture and discussion.
Lots of exercises and practice.
Hands-on implementation in a live-lab environment.
Course Customization Options
To request a customized training for this course, please contact us to arrange.
Zoho CRM is a widely adopted cloud-based platform used to manage customer relationships, automate sales processes, and analyze business performance.
This instructor-led, live training (online or onsite) is aimed at intermediate-level users and administrators who wish to improve their proficiency in managing data, reporting, customization, and system control within Zoho CRM.
By the end of this training, participants will be able to:
Create and customize reports and dashboards for actionable analysis.
Implement change control best practices, including audit trails and configuration management.
Configure modules, workflows, and user roles to align with business processes.
Monitor system usage, automate tasks, and enhance CRM usability and governance.
Format of the Course also allows for the evaluation of participants.
Interactive lecture and discussion.
Lots of exercises and practice.
Hands-on implementation in a live-lab environment.
Course Customization Options
To request a customized training for this course, please contact us to arrange.
Zoho CRM is a SaaS-based Customer Relationship Management (CRM) system for tracking sales, managing contacts, conducting marketing activities, and engaging customers.
In this instructor-led, live training (onsite or remote), participants will learn how to set up and manage a Zoho CRM system.
By the end of this training, participants will be able to:
Set up, configure and run their organization's account efficiently
Manage users and automate sales processes
Customize CRM solutions and secure customer data
Audience
System administrators
Format of the Course also allows for the evaluation of participants.
Interactive lecture and discussion
Lots of exercises and practice
Hands-on implementation in a live-lab environment
Course Customization Options
To request a customized training for this course, please contact us to arrange.
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Testimonials (1)
Applicable topics and he spoke clearly and concisely.
Brandon - Aptus Court Reporting LLC
Course - Zoho CRM: Administration, Customization, and Operations
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