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Duration 40 hours
Course Outline
1. Conceptualizing the Product
- Uncovering customer needs
- Conducting market and competitive analysis
- Assessing market size relative to the identified customer issue or demand
- Segmenting users and defining personas
- Establishing product vision, mission, and strategy
- Prioritization based on value and effort
- Mapping value and defining desired outcomes
2. Building the Product
- User-centered design (UX/UI)
- Adopting incremental and iterative development via cross-functional teams (Scrum)
- Managing the backlog and authoring user stories
- Implementing early validation methods (MVPs and experiments)
- Setting key product metrics
- Engaging in a practical Design Thinking workshop
- Leadership-oriented prompt engineering (applying AI to products)
- Data-informed design decisions
- Developing a service design blueprint (service mapping)
- Expert-led session on backlog management and prioritization
3. Launching the Product to Customers
- Managing releases and product roadmaps
- Formulating go-to-market strategies
- Facilitating onboarding and assessing the post-launch user experience
- Collecting feedback during production
- Aligning efforts with marketing and sales teams
- Constructing the product funnel and monitoring dashboards
4. Realizing Business Value
- Tracking product metrics (NPS, DAU, retention, etc.)
- Developing monetization and pricing models
- Analyzing the customer funnel
- Evaluating customer value (LTV, CAC, ROI)
- Driving data-led iteration
- Managing the product lifecycle
- Ensuring product scalability and sustainability
- Reviewing the Product P&L
- Presenting the business case
Wrap-up and Future Directions
Requirements
- Solid grasp of banking operations
- Hands-on experience in digital product creation
- Foundational knowledge of AI principles
Target Audience
- Product managers within the banking industry
- Leaders driving digital transformation
- Banking professionals engaged in AI-centric product design
Testimonials (1)
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