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Duration 21 hours (3 days)
Course Outline
Introduction to Conversational AI
- The history and progression of voice assistants
- Core elements: ASR, NLU, Dialogue Management, and TTS
- Overview of leading platforms: Alexa, Google Assistant, and Rasa
Architecting Voice Interfaces
- Fundamentals of conversational user experience
- Modeling intents and extracting entities
- Voice design utilities and flow visualization
Development with Dialogflow and Alexa
- Managing Dialogflow agents, intents, and webhook fulfillment
- Alexa Skills: handling intents, slots, voice models, and endpoint connections
- Handling multi-turn conversations and session control
Constructing Voice Assistants with Rasa
- Understanding Rasa architecture: NLU, Core, and Actions
- Configuring training data and domain settings
- Implementing custom actions, forms, and context-aware dialogues
Integrating Voice Assistants
- Connecting to APIs and back-end webhook services
- Linking with CRMs, databases, and external applications
- Deploying assistants in web apps, IoT ecosystems, and mobile environments
Testing, Deployment, and Optimization
- Using simulators and test scenarios for voice interactions
- Tracking usage metrics and debugging dialogue flows
- Rolling out to Google Assistant, Alexa hardware, or proprietary platforms
Security, Compliance, and Scalability
- Implementing user authentication and authorization for assistants
- Adhering to data privacy standards, GDPR, and maintaining audit logs
- Managing version control and CI/CD pipelines for voice applications
Recap and Future Steps
Requirements
- Solid grasp of RESTful APIs and JSON structures
- Proficiency in at least one programming language (e.g., Python or JavaScript)
- Working knowledge of natural language processing principles
Target Audience
- Software developers
- UX designers specializing in voice-based interfaces
- Conversational AI teams developing virtual assistants