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Course Outline
Introduction to ChatGPT for Administrative Work
- Understanding the capabilities and limitations of ChatGPT in automation.
- Exploring common administrative use cases.
- Crafting effective prompts for routine tasks.
Automating Routine Writing Tasks
- Generating emails, notices, and announcements.
- Producing summaries, meeting notes, and follow-up messages.
- Creating standardized text outputs for repeated use.
Document Formatting and Cleanup
- Rewriting, reformatting, and reorganizing content.
- Converting unstructured text into polished documents.
- Correcting grammar, ensuring consistency, and fixing layout issues.
Creating Templates and Administrative Tools
- Building checklists, forms, and reusable structures.
- Generating drafts for standard operating procedures (SOPs) and compliance layouts.
- Automating repetitive document creation tasks.
Data Handling and Light Data Automation
- Structuring information from raw text.
- Extracting key fields and converting content into tables.
- Producing data-ready summaries for entry into reporting systems.
Task Management and Workflow Support
- Drafting schedules, reminders, and task instructions.
- Automating planning documentation.
- Assisting with multi-step administrative processes.
Safe and Responsible Use of AI for Administrative Work
- Understanding limitations and preventing errors.
- Handling confidential information appropriately.
- Ensuring accuracy and consistency in generated outputs.
Advanced Prompting for Administrative Efficiency
- Using prompt patterns for repeated workflows.
- Designing mini-automation sequences for common tasks.
- Improving results through refined instructions.
Summary and Next Steps
Requirements
- A foundational understanding of basic office workflows.
- Experience using standard productivity software applications.
- Comfort with handling digital documents.
Target Audience
- Clerical support teams.
- Administrative coordinators.
- Data entry personnel.
14 Hours
Testimonials (1)
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.
