Course Outline
Foundational Level – Exploring AI and Initiating ChatGPT Proficiency
Introduction to Artificial Intelligence
- Defining Artificial Intelligence (AI) and its scope
- Core concepts: machine learning, deep learning, and natural language processing
- Practical AI implementations in corporate environments and daily life
Large Language Models (LLMs) and the ChatGPT Ecosystem
- Mechanics of how Large Language Models function
- Overview of ChatGPT’s primary capabilities and features
- Differentiating between ChatGPT versions and their respective strengths
Onboarding to ChatGPT
- Accessing the platform and mastering the user interface
- Comprehending prompts, model outputs, and contextual awareness
- Constructing initial prompts: exploring basic use cases and recognizing limitations
Applying ChatGPT to Daily Responsibilities
- Leveraging ChatGPT for drafting, summarization, and ideation
- Generating professional templates, correspondence, and reports
- Utilizing ChatGPT to support scheduling and communication tasks
Ethical Usage and Operational Best Practices
- Navigating bias, data confidentiality, and ethical considerations
- Establishing realistic expectations for output accuracy and verification
- Practical session: exercises in AI-supported decision-making
Intermediate Level – Enhancing Efficiency Through ChatGPT
Prompt Engineering and Strategy Optimization
- Architecting structured prompts for consistent, predictable results
- Effective use of examples, role definitions, and constraints
- Refining and iteratively improving ChatGPT outputs
ChatGPT Integration with Productivity Suites
- Synchronizing ChatGPT with Google Workspace (Docs, Sheets, Gmail)
- Connecting ChatGPT to Microsoft 365 (Word, Excel, Teams)
- Automating document creation, meeting documentation, and task monitoring
Applications in Agile and Technical Processes
- Formulating and refining user stories and acceptance criteria
- Drafting sprint reports and retrospective insights
- Supporting backlog grooming and task estimation efforts
Collaborative AI Workflows
- Team-oriented prompting strategies and feedback loops
- Curating a collective AI knowledge repository
- Group exercise: simulating real-world AI-assisted task execution
Practical Drills and Scenario Analysis
- Utilizing ChatGPT as a virtual meeting assistant
- Employing ChatGPT as a writing and communication coach
- Using ChatGPT as a creative partner for process optimization
Advanced Level – Customization, System Integration, and Governance
AI in Software Development and Data Analytics
- Generating and refactoring code with ChatGPT assistance
- Drafting API documentation and testing scripts
- Applying ChatGPT for SQL query generation and data analysis support
Customizing and Expanding ChatGPT Capabilities
- Developing Custom GPTs tailored to specific organizational needs
- Leveraging plugins and third-party integrations for advanced features
- Exploring the OpenAI API for automation and workflow orchestration
Security, Ethics, and AI Governance
- Formulating corporate AI usage policies and guidelines
- Ensuring data security and responsible AI deployment
- Adhering to privacy standards and regulatory compliance
Architecting AI-Driven Business Solutions
- Designing AI-enhanced productivity dashboards
- Integrating ChatGPT with core business systems via APIs
- Automation scenarios: report generation, data validation, and analytics
Capstone Project: Implementing AI in Practice
- Identifying a tangible organizational challenge
- Designing and executing an AI-based solution using ChatGPT
- Presentation of findings and peer review feedback
Conclusion and Future Pathways
Requirements
- Adequate familiarity with standard computer operations
- Prior experience utilizing text-centric software or office suites
- Basic proficiency with digital collaboration platforms
Target Audience
- Administrative and support professionals
- Technical personnel
- Project managers and software developers
Testimonials (1)
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.
