Dynamics 365 Business Central: Warehouse and Operations Management Training Course

This instructor-led live training in France (online or onsite) is tailored for business analysts seeking to optimize marketing and sales processes using Microsoft Dynamics 365.

Upon completing this training, participants will be able to:

• Use various modules in Microsoft Dynamics 365 to manage process flows.
• Integrate the Power Platform into Microsoft Dynamics 365.
• Structure different common data models such as records, segment charts, and more.
• Automate processes with Microsoft Flow integration.

This instructor-led, live training in France (online or onsite) is tailored for participants at beginner to intermediate levels who want to enhance their customer service operations using Dynamics 365 Customer Service.

By the end of this training, participants will be able to:

• Understand the core features and functionalities of Dynamics 365 Customer Service.
• Set up and configure the D365 Customer Service environment.
• Manage customer interactions and cases efficiently.
• Utilize analytics to improve service delivery.
• Integrate Dynamics 365 Customer Service with other Microsoft applications.

This instructor-led live training in France (online or onsite) is aimed at beginner to intermediate treasury and finance professionals who wish to reinforce their knowledge, improve report generation, and maximize the use of Dynamics 365 for financial operations.

By the end of this training, participants will be able to:

• Navigate and customize the Dynamics 365 Finance and Operations interface.
• Generate and analyze financial reports efficiently.
• Manage treasury functions, including cash flow and bank reconciliations.
• Enhance financial workflows for better operational efficiency.

This instructor-led, live training in France (online or onsite) is aimed at beginner-level to intermediate-level participants who wish to gain a comprehensive understanding of Dynamics 365 Sales and effectively use the platform to enhance their sales operations.

By the end of this training, participants will be able to:

• Understand the core features and functionalities of Dynamics 365 Sales.
• Set up and configure the D365 Sales environment.
• Manage customer relationships and sales processes using D365 Sales.
• Utilize data and analytics to drive sales decisions.
• Integrate Dynamics 365 Sales with other Microsoft applications.

This live, instructor-led training in France explores the foundational principles and practical essentials of Microsoft Dynamics 365 Customer Service, empowering intermediate users to deploy omnichannel tools, automate case management, and design tailored support experiences.

This live, instructor-led training in France (online or onsite) is designed for intermediate customer experience analysts and marketing operations professionals seeking to use Dynamics 365 Customer Insights to unify customer data and deliver targeted, compliant journeys.

By the end of this course, participants will be able to connect and unify data sources, create segments and metrics, build and publish journeys, and monitor and troubleshoot results.

This instructor-led, live training in France (online or onsite) is designed for beginners to intermediate users aiming to leverage the MS Dynamics 365 Sales Insights module to adopt smarter sales strategies and boost customer engagement.

Upon completion of this training, participants will be able to:

• Grasp the features and advantages of the Sales Insights module.
• Apply AI-driven analytics to improve sales outcomes.
• Customize and configure the module to meet specific business requirements.
• Utilize insights for lead scoring, assessing relationship health, and managing the sales pipeline.
• Integrate Sales Insights with other Dynamics 365 modules and third-party solutions.

This instructor-led session on France provides a comprehensive functional overview of Microsoft Dynamics 365 F&O, focusing on Finance and Supply Chain. The curriculum addresses core configuration, vendor management, and inventory workflows, empowering advanced users to develop practical skills applicable in real-world ERP environments.

This instructor-led live training in France delves into the essential principles and practical applications of Dynamics 365 F&O, empowering developers and support teams to acquire the skills necessary for ERP customization, system integration, and solution maintenance in a professional setting.