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Duration 21 hours
Course Outline
Module 1: Introduction and Fundamentals
- Overview of Microsoft Intune and Endpoint Manager
- Relationship with Configuration Manager (including co-management and cloud attach)
- Advantages of modern endpoint management
- Core concepts: devices, applications, data, and users
- Intune architecture, roles, and licensing
Module 2: Identity and Access
- Microsoft Entra ID / Azure AD: Key concepts
- Synchronization from AD to Entra ID (via Azure AD Connect)
- Device join types: Azure AD Join and Hybrid AD Join
- Roles, groups, and permissions within Intune
- Conditional Access and its integration with Intune
Module 3: Device Enrollment
- Enrollment methods for Windows, iOS, Android, and macOS
- Windows Autopilot: Concepts, profiles, and processes
- Automated enrollment using DEP (Apple) and Zero-touch (Android)
- Managing personal devices (BYOD) versus corporate devices
- Differences between MDM and MAM (Mobile Device Management / Mobile Application Management)
Module 4: Configuration and Compliance Policies
- Setting up device compliance policies
- Configuration policies (Configuration Profiles)
- Device restrictions and security controls
- Implementing App Protection Policies
- Conditional access policies based on compliance status
Module 5: Application Management
- Types of applications in Intune: Line of Business (LOB), Win32, Microsoft Store, and web apps
- Managing app deployment, installation, uninstallation, and updates
- Protecting application data
- Distinguishing between application policies and corporate data
- Managing licenses and assignments
Module 6: Updates and Patches
- Integration of Windows Update for Business with Intune
- Feature and quality update policies
- Deployment ring models
- Monitoring update status
- Update strategies in corporate environments
Module 7: Security and Protection
- Integration of Microsoft Defender for Endpoint with Intune
- Using Microsoft security baselines and templates
- Threat protection measures (antimalware, firewall, etc.)
- Device encryption (BitLocker) and encryption policies
- Certificate management and secure VPN/Wi-Fi profiles
Module 8: Monitoring, Reporting, and Troubleshooting
- Utilizing dashboards and default reports
- Reviewing logs and diagnostics (e.g., enrollment errors, policy management)
- Leveraging support and troubleshooting tools in Intune
- Using administration portals (device portal, company portal)
- Configuring alerts and notifications
Module 9: Advanced Scenarios and Integrations
- Co-management with Configuration Manager
- Managing devices without traditional enrollment (e.g., Autopilot for existing devices)
- Integrations with other Microsoft services (Defender, Azure, Copilot, etc.)
- Automation using PowerShell and Graph API
- Developing governance strategies and enterprise-scale structures
- Best practices for design and implementation
Summary and Next Steps
Requirements
- Proficiency in Microsoft 365 and Azure environments
- Practical experience with Windows or mobile device management
- Knowledge of organizational IT security principles
Audience
- System administrators
- Endpoint management specialists
- IT professionals responsible for managing enterprise devices and security policies
Testimonials (1)
Easy to follow instructions and trainer was very helpfully when I had issues
