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Duration 21 hours
Course Outline
Introduction to MSP and Programmatic Thinking
- Distinguishing between programs and projects and the added value of program management
- Core MSP principles and the concept of transformational flow
- Overview of the program lifecycle: from identification and definition to benefits management
Programme Governance and Organization
- Structuring the program, including roles and responsibilities (SRO, Programme Manager, Board)
- Establishing a Programme Management Office (PgMO)
- Defining decision-making processes, reporting lines, and escalation pathways
Vision, Blueprint, and Benefits Management
- Clarifying the program vision and desired strategic outcomes
- Developing the blueprint and target operating model
- Identifying, mapping, measuring, and tracking benefits
Programme Planning and Delivery Strategy
- Developing the comprehensive program plan and delivery roadmap
- Integrating workstreams and projects, while managing dependencies and sequencing
- Addressing scheduling, resource planning, and capacity constraints
Stakeholder Engagement and Communication
- Conducting stakeholder analysis and formulating engagement strategies
- Planning communications and preparing for change
- Mitigating resistance and strengthening sponsor commitment
Risk, Issue, and Assurance Management
- Identifying and escalating program-level risks and issues
- Defining assurance roles, internal/external assurance mechanisms, and audit readiness
- Preparing contingency plans and supporting decision-making
Financials, Benefits Realisation, and Value Management
- Constructing the business case and establishing financial governance
- Monitoring benefits, measuring outcomes, and evaluating ROI
- Managing cost control, forecasting, and rebaseline processes
Quality, Configuration, and Change Control
- Applying quality management approaches specific to programs
- Implementing configuration management and change control across projects
- Utilizing standards, templates, and knowledge management to ensure repeatability
Transition to Business-as-Usual and Programme Closure
- Planning for handover, sustainment, and operational acceptance
- Executing closure activities: benefits review, lessons learned, and documentation
- Integrating program outcomes into standard business processes
Practical Workshop and Case Study
- Scenario exercise: designing a program governance model and benefits map
- Group presentations with peer and instructor feedback
- Creating an action plan to apply MSP practices within participants’ organizations
Summary and Next Steps
Requirements
- A solid grasp of project management fundamentals
- Hands-on experience operating within or supporting project and program environments
- Knowledge of organizational change management concepts
Target Audience
- Current program managers and professionals aspiring to enter the field
- Sponsors, Senior Responsible Owners (SROs), and portfolio managers
- Programme office staff, change managers, and delivery leads
Testimonials (1)
Understanding that in project management is more about tailoring and assessing each situation than just deciding what to do next.
