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Course Outline
Introduction to MSP and Programmatic Mindset
- Distinguishing between programs and projects, and the added value of program management
- Core MSP principles and the concept of transformational flow
- Overview of the program lifecycle: identification, definition, and benefit management
Program Governance and Organizational Structure
- Defining program structures, roles, and responsibilities (SRO, Program Manager, Board)
- Setting up a Program Management Office (PgMO)
- Establishing decision-making processes, reporting lines, and escalation protocols
Vision, Blueprint, and Benefits Management
- Articulating the program vision and strategic objectives
- Developing the blueprint and target operating model
- Identifying, mapping, measuring, and tracking benefits
Program Planning and Delivery Strategy
- Formulating the program plan and delivery roadmap
- Integrating workstreams and projects, managing dependencies and sequencing
- Scheduling, resource allocation, and capacity planning
Stakeholder Engagement and Communication
- Conducting stakeholder analysis and defining engagement strategies
- Planning communications and fostering change readiness
- Addressing resistance and securing sponsor commitment
Risk, Issue, and Assurance Management
- Identifying and escalating program-level risks and issues
- Defining assurance roles, internal/external assurance, and audit preparation
- Developing contingency plans and decision support mechanisms
Finance, Benefits Realization, and Value Management
- Developing the business case and establishing financial governance
- Monitoring benefits, measuring outcomes, and calculating ROI
- Managing costs, forecasting, and rebaselining practices
Quality, Configuration, and Change Control
- Applying quality management approaches at the program level
- Implementing configuration management and change control across projects
- Utilizing standards, templates, and knowledge management for repeatability
Transition to Business-as-Usual and Program Closure
- Planning for handover, sustainability, and operational acceptance
- Executing closure activities: benefits review, lessons learned, and final documentation
- Integrating outcomes into standard business processes
Practical Workshop and Case Study
- Scenario-based exercise: design a program governance model and benefits map
- Group presentations with feedback from peers and the instructor
- Creating an action plan to implement MSP practices within your organization
Conclusion and Path Forward
Requirements
- Foundational knowledge of project management concepts
- Professional experience within or supporting project and program environments
- Awareness of organizational change management principles
Target Audience
- Current program managers and those aspiring to the role
- Sponsors, Senior Responsible Owners (SROs), and portfolio managers
- Program office personnel, change managers, and delivery leads
21 Hours
Testimonials (1)
Understanding that in project management is more about tailoring and assessing each situation than just deciding what to do next.
