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Course Outline
Introduction to Oracle Communications Billing and Revenue Management
- Defining billing and revenue management
- The strategic importance of billing and revenue management in business
- Overview of Oracle BRM
- Navigating the Oracle BRM interface
- Setting up users and defining roles
Billing Process Management
- Types of billing processes
- The lifecycle of a billing process
- Configuring billing parameters
- Managing billing processes
- Payment processing techniques
- Automation and workflow management
Revenue Management
- Understanding revenue streams
- The critical role of revenue management in telecom
- Pricing and rating strategies
- Managing revenue streams
- Comprehending revenue recognition principles
- Implementing revenue recognition policies
- Utilizing reports to track revenue performance
- Creating custom reports and dashboards
Advanced Features and Optimization
- Managing customer accounts and profiles
- Handling customer inquiries and issues
- Defining and managing products and services
- Configuring product catalogs and bundles
- Integrating Oracle BRM with ERP and CRM systems
- Ensuring seamless data flow between systems
- Ensuring data security in billing and revenue management
- Complying with industry standards and regulations
- Performance optimization strategies
Customization and Best Practices
- Customizing user interfaces and workflows
- Extending functionality with add-ons and plugins
- Implementing best practices for billing and revenue operations
- Common issues and solutions
- Accessing Oracle support resources
Summary and Next Steps
Requirements
- Foundational knowledge of Oracle applications
- Familiarity with billing and revenue management workflows
Target Audience
- Billing managers
- Revenue managers
- System administrators
- Business analysts
14 Hours
Testimonials (2)
good explanation on each points and provide assignment for practices.
Piseth Ben - ACLEDA Bank Plc.
Course - Oracle Database 19c: SQL Tuning Workshop
I found his methods very informative