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Course Outline

Day 1

Introduction to Generative AI and Prompt Engineering

  • Understanding generative AI and its distinction from traditional automation
  • The critical role of prompt engineering in determining AI output quality
  • Overview of the current ecosystem for text, image, audio, and video tools
  • Identifying where prompt engineering delivers business value

Foundations of AI Models for Text and Image Generation

  • A plain-language explanation of how large language models and diffusion models function
  • Distinguishing between training data, fine-tuning, and prompting
  • Understanding the strengths and limitations of pre-trained models
  • How model architecture influences prompt creation strategies

Comparing the Leading AI Assistants

  • Microsoft Copilot: Strengths in Microsoft 365 integration (Word, Excel, Outlook, Teams), enterprise data grounding; weaknesses in creative range and reasoning depth compared to competitors
  • Google Gemini: Strengths in native multimodality, Workspace integration, real-time search grounding; weaknesses in inconsistency, regional availability, and handling complex instructions
  • ChatGPT: Strengths in ecosystem maturity, custom GPTs, DALL-E image generation, voice mode; weaknesses in factual reliability without grounding and stricter usage limits on premium features
  • Claude: Strengths in long-context handling, nuanced reasoning, long-form writing, and clear analysis; weaknesses in the breadth of its tool ecosystem and image generation capabilities
  • Strategies for selecting the appropriate tool based on task, audience, or compliance requirements
  • A side-by-side demonstration of the same prompt across all four assistants

Principles of Effective Prompt Design

  • Clarity, specificity, and context as the three pillars of an effective prompt
  • Structuring instructions, tone, format, and constraints
  • Common beginner mistakes and how to identify them
  • Iterating from a weak prompt to a high-performing one

Day 2

Zero-Shot, One-Shot, and Few-Shot Prompting

  • Differentiating between the three approaches and determining when to use each
  • Reading model behavior and adjusting examples accordingly
  • Teaching a model a new task using carefully selected samples
  • Practical exercises across ChatGPT, Copilot, Gemini, and Claude

Advanced Prompt Engineering Techniques

  • Conditional and context-aware prompts for nuanced outputs
  • Style transfer, persona prompting, and creative direction
  • Chain-of-thought and step-by-step reasoning prompts
  • Mitigating hallucinations, ambiguity, and bias in responses

Few-Shot Fine-Tuning Without Code

  • Understanding few-shot fine-tuning and its distinction from full model training
  • Adapting a model to niche tasks using example-driven prompts
  • Determining when to use prompt engineering versus fine-tuning
  • Evaluating output quality and refining iteratively

Hyper-Realistic Text Generation

  • Generating text with controlled tone, voice, and length
  • Producing long-form content, summaries, reports, and structured documents
  • Maintaining coherence across multi-step generation processes
  • Combining prompt patterns for repeatable, brand-aligned results

Applying Prompt Engineering to Business Workflows

  • Automating routine drafting, research, and information triage
  • An overview of customer support and chatbot use cases
  • Designing reusable prompt templates for teams without retraining
  • Quality control, escalation logic, and human-in-the-loop checkpoints

Day 3

Image Generation and Manipulation

  • Comparing DALL-E, Stable Diffusion, MidJourney, and Leonardo AI
  • Writing prompts to control style, composition, lighting, and subject
  • Using negative prompts, weighting, and iterative refinement
  • Image-to-image transformation and editing through prompts

Audio and Speech with AI

  • Generating natural-sounding speech from text prompts
  • Concepts of voice cloning and synthesis
  • Use cases in training content, accessibility, and marketing

Video Content Creation with Generative AI

  • Overview of current text-to-video tools and their realistic capabilities
  • Scripting and storyboarding through prompt sequences
  • Combining AI-generated text, images, audio, and video into a single asset
  • Editing and refining AI-created video output

Multimodal AI and Integrated Workflows

  • How multimodal models unify text, image, audio, and video reasoning
  • Building end-to-end content pipelines without writing code
  • Real-world case studies from marketing, design, training, and advertising

Ethics, Responsible Use, and What Comes Next

  • Bias, copyright, attribution, and content moderation
  • Privacy and data protection considerations when using generative platforms
  • Disclosure, transparency, and trust with end customers
  • Emerging tools, models, and trends to watch over the next 12 months
  • Summary and Next Steps

Requirements

Targeted Audience

Marketing, communications, and creative professionals interested in AI-assisted content production. Business operations and customer-facing teams seeking to automate repetitive interactions using prompt-driven tools. Beginners with no prior AI or programming experience who desire a structured, tool-focused entry into generative AI.

 21 Hours

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