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 Duration 14 hours

Course Outline

1. Introduction to UAT

Learning Objectives:

  • Grasping the fundamental concept of UAT

  • Recognizing the significance of UAT within the software development lifecycle

Content:

  • Defining UAT and its importance

  • The role of UAT in the SDLC

  • Distinguishing UAT from other testing phases

  • Quiz

  • Hands-on exercises

2. UAT Components

  • Test environments (overview, typical challenges, and checklists)

  • Test data (variations and setup)

  • Test scenarios (types and composition)

  • Defects (definition, logging, and prioritization)

  • Quiz

3. UAT Planning

Learning Objectives:

  • Comprehending the steps involved in UAT preparation

Content:

  • Establishing the UAT scope and testing goals

  • Identifying key stakeholders and roles

  • Setting up the test environment and data

  • Defining entry and exit criteria

  • Practical exercise

  • Quiz

  • Q&A

4. UAT Execution

Learning Objectives:

  • Understanding the testing workflow

  • Collaborating with development teams

Content:

  • The process of executing tests

  • Logging test outcomes and defects

  • Communication and team collaboration

  • Managing testing cycles

  • Quiz

  • Q&A

5. UAT Completion and Reporting

Learning Objectives:

  • Defining success criteria

  • Preparing the final report

Content:

  • Completion benchmarks

  • Generating reports and summaries

  • The sign-off and handover procedure

  • Quiz

  • Q&A

6. Tools and Templates

Learning Objectives:

  • Becoming proficient with UAT tools

  • Utilizing templates effectively

Content:

  • Overview of standard tools (Jira for testing, Excel templates, TestRail, HP ALM)

  • Sample templates for test cases, defects, and reports

  • Practical exercise: conducting a UAT cycle with the introduced tools

  • Quiz

  • Q&A

7. UAT Challenges and Best Practices

Learning Objectives:

  • Handling ambiguous requirements

  • Sufficient test coverage

Content:

  • Common obstacles (communication, test environment issues)

  • Best practices

  • Avoiding typical UAT pitfalls

  • Quiz

  • Q&A

8. Review and Final Discussion

Learning Objectives:

  • Consolidating knowledge by reviewing course material

Content:

  • Summary and conclusions

  • Final assessment

  • Q&A

Requirements

A laptop with internet connectivity

Attendees will gain the most value from a general grasp of the business processes, applications, or systems they interact with.

No programming, software development, or advanced technical expertise is required.

Audience: Business users, Product Managers, Team Leaders, Technical Support teams, Business Analysts, and QA teams that work closely with business stakeholders.

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