ITIL® training programs utilize interactive, hands-on exercises to demonstrate how to manage IT services effectively, ultimately delivering greater value to customers.
Lille, Gare Flandres
NobleProg Lille, 21 Avenue le Corbusier, Lille, france, 59800
In front of Flandres TGV Train Station
From Lille train stations
From Lille-Flandres: the address is essentially right next to the station — about 1–3 minutes on foot.
From Lille-Europe: walk toward Lille-Flandres along Avenue Le Corbusier. It is roughly 5–10 minutes on foot.
So you don't need a bus or metro if you're arriving by train.
If you're coming by bus
The nearest bus stops to Avenue Le Corbusier include Lion d'Or and Jacquet. Several local lines serve the area, including 13, 86, L5 and L91.
This instructor-led, live training in Lille (online or onsite) is designed for intermediate-level IT professionals and ICT service managers who wish to understand and apply ITSM fundamentals and practices based on ITIL 4.
By the end of this training, participants will be able to:
Understand key concepts and structure of ITIL 4.
Apply service design and architecture practices aligned with ITIL 4 principles.
Implement effective delivery and sustainability of ICT services.
Evaluate real-world cases and simulate ITSM practices.
This program is tailored for professionals who have already obtained the ITIL® 4 Foundation certification and are looking to align their expertise with the latest ITIL® 5 framework. It offers a streamlined and efficient pathway for transitioning, emphasizing the critical distinctions, novel concepts, and broadened practices presented in ITIL® 5.
This program offers an extensive overview of ITIL® 5, the contemporary framework for steering digital products and services within rapidly evolving environments. It empowers learners with a robust grasp of how organizations generate value through effective service management and collaborative efforts.
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Testimonials (1)
The clearest shift for me: value isn't something we deliver — it's co-created and only exists as the customer perceives it, net of the costs and risks we impose on them. That reframes how I look at delivery and presales: not "did we meet the SLA" but "did the client actually achieve the outcome they were after."
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