Get in Touch

Course Outline

Introduction to Agentic AI in Business Automation

  • Defining agentic AI and its significance for automation
  • Overview of key tools and frameworks for building intelligent agents
  • Enterprise applications: customer service, logistics, and marketing

Identifying Automation Opportunities

  • Assessing current workflows and identifying pain points
  • Assessing the feasibility and ROI of AI-driven automation
  • Establishing success metrics and integration prerequisites

Designing Agentic Workflows

  • Architecting task-specific agents and orchestration-level systems
  • Structuring prompts and logic for automation agents
  • Incorporating decision-making capabilities and exception handling

Integrating Agents with Business Systems

  • Linking AI agents to CRMs, ERPs, and communication platforms
  • Leveraging Zapier, Make, or Power Automate for orchestration
  • Executing API-based integrations using Python

Applied Use Cases

  • Automating customer service and performing sentiment analysis
  • Forecasting supply chain demand and coordinating vendors
  • Optimizing marketing campaigns with AI-driven insights

Governance, Security, and Monitoring

  • Overseeing access control and data sensitivity
  • Configuring monitoring dashboards and alert systems
  • Reviewing and auditing automated decision-making processes

Hands-on Project: Building an Integrated AI Workflow

  • Selecting a target process for automation
  • Designing and deploying the AI agent
  • Conducting testing, evaluation, and optimization

Summary and Next Steps

Requirements

  • A fundamental grasp of business workflows and process automation
  • Working knowledge of Python or API-based integrations
  • Practical experience with productivity or automation tools

Target Audience

  • Product managers looking to uncover automation potential
  • Automation engineers responsible for implementing AI-driven workflows
  • Business analysts focused on designing data-informed processes
 21 Hours

Number of participants


Price per participant

Testimonials (1)

Upcoming Courses

Related Categories