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Course Outline

Introduction to Artificial Intelligence in the Corporate Environment

  • What is AI? Basic concepts and real-world applications.
  • Types of AI used in companies (chatbots, automation, data analysis, etc.).
  • Risks, limitations, and ethical considerations.

Practical Applications of AI: Security, Processes, and Communication

  • AI in internal process automation.
  • AI support in internal and external communication.
  • Information security: best practices for using AI tools.
  • Use cases and recommended tools for each department.

AI and Productivity: Tools That Optimize Work

  • Using AI to create documents, summaries, and presentations.
  • AI as a research, organization, and task planning assistant.
  • Integrations with everyday tools (Google Workspace, Microsoft 365, etc.).

Fundamentals of Prompt Engineering

  • What are prompts and why they matter.
  • Structure of an effective prompt: clarity, context, and command.
  • Practical examples for administrative and operational areas.
  • Hands-on exercises with tools like ChatGPT, Gemini, Copilot, etc.

Best Practices and Planning for AI Adoption

  • How to train your team for safe and strategic AI usage.
  • Defining boundaries and usage policies within the company.
  • Next steps for scalable adoption.

Summary and Conclusion

Requirements

  • Basic understanding of corporate workflows and communication practices.
  • General computer literacy.
  • An interest in exploring AI tools for productivity and strategic use.

Audience

  • Administrative staff.
  • Operations professionals.
  • Team leaders and internal support staff.
 14 Hours

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