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 Duration 7 hours

Course Outline

Foundations of Artificial Intelligence

  • Defining AI: capabilities and limitations
  • Core concepts: automation, machine learning, and natural language processing
  • Real-world examples of AI tools in daily business

AI Integration in the Workplace

  • Advantages of AI for administrative and analytical workflows
  • Popular productivity tools (ChatGPT, Copilot, Bard, and others)
  • Case studies in finance, logistics, and management support

Applying ChatGPT in Practice

  • Drafting professional emails and reports
  • Condensing information and creating meeting summaries
  • Generating ideas and brainstorming through prompt engineering

Leveraging Microsoft Copilot for Efficiency

  • Connecting Copilot with Microsoft 365 apps (Word, Excel, Outlook)
  • Streamlining document generation and data interpretation
  • Enhancing collaboration in meetings and presentations with AI support

Automation Strategies and Prompting Skills

  • Crafting precise prompts for optimal AI output
  • Developing automation scripts via plain-language AI instructions
  • Workflow models for automating repetitive administrative tasks

Ethical AI Usage and Data Security

  • Recognizing AI constraints to prevent over-dependence
  • Managing sensitive information and safeguarding privacy
  • Adhering to ethical AI practices and organizational policies

Practical Application Session

  • Simulated tasks utilizing ChatGPT and Copilot
  • Group activities to pinpoint automation potential
  • Formulating an action plan for responsible AI implementation

Recap and Future Pathways

Requirements

  • Basic proficiency with office software and digital platforms
  • Familiarity with everyday digital communication in a professional setting
  • A genuine interest in leveraging technology to enhance productivity

Target Audience

  • Business and non-technical staff (including finance, logistics, administration, trading, etc.)
  • Managers and team leads
  • Professionals aiming to implement AI tools with safety and efficiency

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