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Course Outline

1. Introduction to facilitation: Why brainstorming is valuable
2. Defining customers/users using personalization techniques
3. Defining the problem / challenge: The client's situation
4. Identifying business value in the project: Requirements and acceptance criteria - Creating User Story Maps using brainstorming techniques

  • Identification, definition, decomposition, and prioritization of requirements: Tools and techniques, such as those by Richard Lawrens and the Elephant Carpaccio exercise.
  • Workshop:
    - Defining requirements: Identifying requirements within the user story formula.
    - Measurability of requirements and determining effectiveness: Identifying acceptance criteria for a user story.
    - Prioritizing requirements based on the client's project needs.
    - Transferring requirements: Ensuring mutual understanding - conveying customer needs through transparent user stories.

5. Summary: Retrospective "start, stop, continue"

Requirements

  • Experience in designing and/or developing software solutions for customers.

Audience

  • Developers
  • IT Department Managers
  • Project Managers (PM)
  • Product Owners
  • Marketing Department Employees
 7 Hours

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