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Duration 35 hours
Course Outline
Module 1: Introduction to Microsoft Teams and its Architecture
- Essential components and services of Teams
- Architectural design and key dependencies
- Role-based access control and administrative duties
Module 2: Administering Collaboration Experiences in Teams
- Creating and maintaining Teams, channels, and chat threads
- Setting up meeting policies and user experiences
- Managing apps, integrations, and their lifecycle
Module 3: Teams Phone and Voice Solutions
- Fundamentals and architecture of Teams Phone
- Configuring calling plans and direct routing
- Managing devices, dial plans, and emergency calling protocols
Module 4: Governance, Security, and Compliance
- Establishing policies, governance frameworks, and lifecycle management
- Enforcing security and compliance configurations
- Conducting audits, reporting, and compliance monitoring
Module 5: Monitoring and Troubleshooting Teams
- Tracking service health and utilization metrics
- Resolving issues related to meetings, voice, and collaboration
- Utilizing reporting tools and analytics to optimize performance
Module 6: Advanced Configuration and Integration
- Integrating Teams with the broader Microsoft 365 ecosystem and third-party applications
- Considerations for hybrid deployment scenarios
- Leveraging automation and PowerShell for administrative tasks
Module 7: Exam Preparation and Certification Readiness
- Review of MS-721 exam objectives
- Understanding exam structure, format, and question types
- Engaging in practice questions and review sessions
- Utilizing study resources, tips, and strategies for success
Conclusion and Future Pathways
Requirements
- Knowledge of Microsoft 365 services and administration
- Practical experience with core Microsoft Teams features
- Basic understanding of networking and identity concepts
Target Audience
- Microsoft Teams Administrators
- Collaboration System Engineers
- IT professionals responsible for Microsoft 365 communications
Testimonials (2)
i learned alot
Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation
The engagement and the practical examples we did as a group to get more understanding of the topic
