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    Course Outline
Module 1: Microsoft Teams Overview and Architecture
- Core Teams components and services
 - Teams architecture and dependencies
 - Role-based access and administration
 
Module 2: Managing Teams Collaboration Experiences
- Creating and managing Teams, channels, and chats
 - Configuring meeting policies and experiences
 - Apps, integrations, and lifecycle management
 
Module 3: Teams Phone and Voice Solutions
- Teams Phone concepts and architecture
 - Configuring calling plans and direct routing
 - Managing devices, dial plans, and emergency calling
 
Module 4: Governance, Security, and Compliance
- Teams policies, governance, and lifecycle
 - Implementing security and compliance settings
 - Auditing, reporting, and compliance monitoring
 
Module 5: Monitoring and Troubleshooting Teams
- Monitoring Teams service health and usage
 - Troubleshooting meetings, voice, and collaboration issues
 - Reporting tools and analytics for performance optimization
 
Module 6: Advanced Configuration and Integration
- Integrating Teams with Microsoft 365 and third-party apps
 - Hybrid deployment considerations
 - Automation and PowerShell for Teams administration
 
Module 7: Exam Preparation and Certification Readiness
- Overview of MS-721 exam objectives
 - Exam structure, format, and question types
 - Practice questions and review sessions
 - Study resources, tips, and strategies for success
 
Summary and Next Steps
Requirements
- Understanding of Microsoft 365 services and administration
 - Experience with Microsoft Teams core functionality
 - Familiarity with basic networking and identity concepts
 
Audience
- Microsoft Teams administrators
 - Collaboration system engineers
 - IT professionals managing Microsoft 365 communications
 
             35 Hours
        
        
Testimonials (1)
The facilitator is the subject expert, very knowledgeable on the subject yet he's openness to learning new things from the delegates.