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Course Outline
Module 1: Microsoft Teams Overview and Architecture
- Core components and services of Teams
- Teams architecture and system dependencies
- Role-based access control and administration
Module 2: Managing Teams Collaboration Experiences
- Creating and administering Teams, channels, and chats
- Configuring meeting policies and user experiences
- Managing apps, integrations, and their lifecycle
Module 3: Teams Phone and Voice Solutions
- Teams Phone concepts and underlying architecture
- Setting up calling plans and direct routing
- Managing devices, dial plans, and emergency calling
Module 4: Governance, Security, and Compliance
- Teams policies, governance structures, and lifecycle management
- Implementing security controls and compliance settings
- Auditing, reporting, and monitoring compliance
Module 5: Monitoring and Troubleshooting Teams
- Tracking Teams service health and usage patterns
- Resolving issues related to meetings, voice, and collaboration
- Utilizing reporting tools and analytics for performance optimization
Module 6: Advanced Configuration and Integration
- Integrating Teams with Microsoft 365 and third-party applications
- Considerations for hybrid deployment scenarios
- Using automation and PowerShell for Teams administration
Module 7: Exam Preparation and Certification Readiness
- Review of MS-721 exam objectives
- Exam structure, format, and question styles
- Practice questions and review sessions
- Study resources, tips, and strategies for success
Summary and Next Steps
Requirements
- A solid understanding of Microsoft 365 services and administrative principles
- Experience with the core functionalities of Microsoft Teams
- Familiarity with fundamental networking and identity concepts
Target Audience
- Microsoft Teams administrators
- Collaboration system engineers
- IT professionals responsible for managing Microsoft 365 communications
35 Hours
Testimonials (2)
i learned alot
Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation
The engagement and the practical examples we did as a group to get more understanding of the topic