Get in Touch

Course Outline

Module 1: Microsoft Teams Overview and Architecture

  • Core components and services of Teams
  • Teams architecture and system dependencies
  • Role-based access control and administration

Module 2: Managing Teams Collaboration Experiences

  • Creating and administering Teams, channels, and chats
  • Configuring meeting policies and user experiences
  • Managing apps, integrations, and their lifecycle

Module 3: Teams Phone and Voice Solutions

  • Teams Phone concepts and underlying architecture
  • Setting up calling plans and direct routing
  • Managing devices, dial plans, and emergency calling

Module 4: Governance, Security, and Compliance

  • Teams policies, governance structures, and lifecycle management
  • Implementing security controls and compliance settings
  • Auditing, reporting, and monitoring compliance

Module 5: Monitoring and Troubleshooting Teams

  • Tracking Teams service health and usage patterns
  • Resolving issues related to meetings, voice, and collaboration
  • Utilizing reporting tools and analytics for performance optimization

Module 6: Advanced Configuration and Integration

  • Integrating Teams with Microsoft 365 and third-party applications
  • Considerations for hybrid deployment scenarios
  • Using automation and PowerShell for Teams administration

Module 7: Exam Preparation and Certification Readiness

  • Review of MS-721 exam objectives
  • Exam structure, format, and question styles
  • Practice questions and review sessions
  • Study resources, tips, and strategies for success

Summary and Next Steps

Requirements

  • A solid understanding of Microsoft 365 services and administrative principles
  • Experience with the core functionalities of Microsoft Teams
  • Familiarity with fundamental networking and identity concepts

Target Audience

  • Microsoft Teams administrators
  • Collaboration system engineers
  • IT professionals responsible for managing Microsoft 365 communications
 35 Hours

Number of participants


Price per participant

Testimonials (2)

Upcoming Courses

Related Categories