MSP® Foundation & Practitioner Training Course

This instructor-led, live training in France (online or onsite) is aimed at advanced-level professionals who wish to master ClickUp's reporting and dashboard features to drive data-driven decision-making and optimize workflows.

By the end of this training, participants will be able to:

• Create and customize advanced dashboards in ClickUp.
• Use ClickUp's reporting tools to track key performance indicators (KPIs).
• Automate data collection and visualization.
• Integrate external data sources for comprehensive analytics.
• Optimize dashboards for team collaboration and executive reporting.

This course guides participants through the responsibilities of a Process Owner, helping them describe their work as a structured process. It provides the education required to oversee the design, re-engineering, and improvement of IT Service Management (ITSM) processes, especially within Agile Service Management. Learners will discover how to apply Scrum practices to their roles and utilize Agile and Lean principles to establish 'just enough' process, ensuring continuous alignment between process performance and overall business goals.

This instructor-led live training in France (online or on-site) targets intermediate-level professionals aiming to enhance workflow efficiency by leveraging ClickUp’s automation and integration features.

Upon completing this training, participants will be able to:

• Gain a comprehensive understanding of ClickUp’s automation capabilities and their practical applications.
• Design and manage automations to streamline complex workflows.
• Connect ClickUp with third-party platforms such as Slack, Google Drive, and Zapier.
• Configure triggers, conditions, and actions to automate task management effectively.
• Enhance team collaboration through the strategic use of automation and integrations.

This instructor-led, live training in France (online or onsite) is aimed at intermediate-level professionals who wish to apply Agile project management principles using ClickUp’s features.

By the end of this training, participants will be able to:

• Set up and configure ClickUp for Agile project management.
• Manage sprints, backlogs, and epics effectively.
• Leverage ClickUp’s Kanban, List, and Timeline views for Agile workflows.
• Track team velocity, burndown charts, and performance metrics.
• Automate Agile processes to improve efficiency.
• Integrate ClickUp with other Agile development tools.

This instructor-led, live training in France (online or onsite) is designed for advanced-level professionals looking to customize ClickUp for business operations, improve process efficiency, and integrate automation for scalable workflows.

By the end of this training, participants will be able to:

• Customize ClickUp’s workspaces, views, and templates to suit business operations.
• Design and optimize workflows for effective process management.
• Deploy advanced automation for repetitive tasks.
• Connect ClickUp with other business tools and data sources.
• Monitor and analyze process efficiency using ClickUp reporting.

This instructor-led, live training in France (online or onsite) is designed for advanced professionals who want to leverage ClickUp for managing large-scale projects, facilitating cross-functional collaboration, and enhancing enterprise-wide efficiency.

By the end of this training, participants will be able to:

• Implement ClickUp at an enterprise scale using best practices.
• Structure workspaces, spaces, and projects effectively for large teams.
• Leverage advanced reporting and dashboards for executive insights.
• Automate workflows and integrate ClickUp with enterprise systems.
• Enhance governance, compliance, and security within ClickUp.

This instructor-led, live training in France (online or onsite) targets beginner-level professionals eager to master the fundamentals of ClickUp for effective task and project management, as well as personal productivity.

Upon completion of this training, participants will be capable of:

• Navigating ClickUp’s interface and understanding its workspace structure.
• Efficiently creating and managing tasks, lists, and projects.
• Leveraging views such as List, Board, and Calendar to enhance organization.
• Applying productivity features including priorities, tags, and custom statuses.
• Collaborating effectively through comments, mentions, and shared spaces.
• Establishing personal productivity workflows to handle daily tasks.

This instructor-led, live training in France introduces the advanced capabilities of JIRA, including creating and managing different types of JIRA projects, using JIRA for agile projects, configuring agile boards, managing built-in and custom fields, creating and managing screens and filters, performing basic and advanced issue searching, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, performing analysis and generating reports.

By the end of this training, participants will be able to:

• Manage issues effectively.
• Create and run Scrum and Kanban projects.
• Manage built-in and custom fields.
• Understand and manage business processes, workflows and workflow schemes.
• Perform basic and advanced searches and analysis.
• Generate and review reports.

This instructor-led live training in France highlights JIRA’s approach to software planning, tracking, and releasing while guiding participants through the creation and management of a JIRA project.

By the end of this training, participants will be able to:

• Understand the concepts and functionality behind JIRA's user interface and workflows.
• Add, modify, clone, link, and prioritize issues.
• Progress issues through the entire workflow.
• Perform searches.
• Manage and customize screens and filters.

This instructor-led, live training in France (online or onsite) is designed for intermediate-level professionals who want to optimize team collaboration using ClickUp’s advanced features.

By the end of this training, participants will be able to:

• Set up and manage collaborative workspaces for teams.
• Leverage ClickUp’s advanced task management features for team coordination.
• Improve team communication using ClickUp’s built-in tools.
• Utilize ClickUp’s reporting and dashboards for team performance tracking.
• Automate workflows to streamline team processes.
• Integrate ClickUp with other collaboration tools.

This instructor-led, live training in France (online or in-person) is designed for intermediate-level business analysts who wish to learn the tools and techniques of business analysis and to prepare for the PMI-PBA exam.

By the end of this training, participants will be able to:

• Learn the tools, techniques, and practices of business analysis as outlined by PMI.
• Master the five domains of business analysis.
• Develop practical skills for identifying stakeholders' needs, managing requirements, and ensuring successful project outcomes.
• Understand the PMI-PBA certification process and prepare for the certification exam.

This instructor-led, live training in France (online or onsite) is designed for project managers who want to manage projects using Trello.

Upon completing this training, participants will be able to:

• Manage and monitor tasks to enhance project workflows and increase team productivity.
• Incorporate additional functionality and extensions beyond standard Trello features to track the progress of complex projects.
• Organize multiple projects using Trello.