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Duration 14 hours
Course Outline
Getting Started with OpenUEM
- An overview of endpoint management strategies and the capabilities offered by OpenUEM
- Grasping the concepts of the endpoint lifecycle and management methodologies
- Setting up the lab and preparing the test environment
Installing and Configuring OpenUEM
- Installing the core OpenUEM server components
- Rolling out agents to Windows, macOS, and Linux devices
- Setting up network parameters and security configurations
Endpoint Enrollment and Organization
- Registering endpoints within the OpenUEM management console
- Creating groups and structuring devices for efficient management
- Establishing roles and defining permissions for administrative users
Fundamentals of Device Management
- Distributing software applications and system updates to managed devices
- Configuring compliance policies and management settings
- Tracking device health and user activity
Patch Management and Automation
- Scheduling updates and implementing automated patch deployment strategies
- Verifying and testing software distribution processes
- Applying best practices for endpoint security and regulatory compliance
Reporting and Troubleshooting
- Creating reports that detail device status and activity logs
- Diagnosing and resolving common endpoint issues
- Setting up monitoring alerts to enable proactive management
Capstone Lab and Practical Application
- Hands-on session: enrolling devices, pushing updates, and overseeing endpoints
- Scenario-based tasks designed to reinforce key concepts
- Analyzing and discussing the outcomes of the lab exercises
Recap and Future Steps
Requirements
- A grasp of fundamental IT support principles
- Prior experience working with endpoint devices and various operating systems
- Basic familiarity with networking protocols and device setup
Target Audience
- IT support team members
- Technical helpdesk specialists
- Junior system administrators
Testimonials (2)
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Vu Thoai Le - Reply Polska sp. z o. o.
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