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Course Outline

Introduction to management

Leading with modern leadership skills

Guiding a team of workers

  • management styles
  • matching an effective management style to the team's development phase
  • the ideal manager profile: analyzing one's own leadership style
  • assessing personal strengths and weaknesses as a team leader, and identifying areas for potential development
  • characteristics of high-performing teams
  • coordinating activities to achieve established objectives

Communication within organizations

  • foundations of verbal and nonverbal communication
  • personal communication styles
  • identifying communication barriers
  • techniques for effective questioning
  • the art of active listening
  • delivering constructive criticism
  • providing feedback
  • navigating difficult situations during conversations
  • understanding communication networks
  • information flow models and strategies for their optimization

Conflict resolution techniques for employee teams

  • nature and classification of conflict
  • primary sources of conflict
  • behavioral strategies for managing conflict and appropriate conduct during disputes
  • leveraging conflict assertively to drive team development
  • strategies applied in conflict scenarios
  • conflict management principles
  • core methods for resolving conflicts
  • managing emotions during conflict
  • communication and conflict resolution barriers: both verbal and nonverbal aspects

Team motivation and management

  • understanding the state of motivation
  • factors that motivate individuals within an organization
  • different types of motivation
  • principles of financial incentives
  • motivation through non-material resources
  • psychological principles for inspiring teams
  • feedback and performance evaluation
  • the role of language in fostering motivation

Effective time management and utilization

  • the time management matrix
  • monitoring personal time and countering "time thieves"
  • techniques for time planning
  • delegating authority and responsibilities

Coaching

  • defining coaching and its application
  • coaching sessions for individual participants
  • providing in-depth feedback.

Training summary

Requirements

This course has a general focus and does not require any prior specialized knowledge for participation.

 14 Hours

Number of participants


Price per participant

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