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Course Outline
Introduction to management
Leading with modern leadership skills
Guiding a team of workers
- management styles
- matching an effective management style to the team's development phase
- the ideal manager profile: analyzing one's own leadership style
- assessing personal strengths and weaknesses as a team leader, and identifying areas for potential development
- characteristics of high-performing teams
- coordinating activities to achieve established objectives
Communication within organizations
- foundations of verbal and nonverbal communication
- personal communication styles
- identifying communication barriers
- techniques for effective questioning
- the art of active listening
- delivering constructive criticism
- providing feedback
- navigating difficult situations during conversations
- understanding communication networks
- information flow models and strategies for their optimization
Conflict resolution techniques for employee teams
- nature and classification of conflict
- primary sources of conflict
- behavioral strategies for managing conflict and appropriate conduct during disputes
- leveraging conflict assertively to drive team development
- strategies applied in conflict scenarios
- conflict management principles
- core methods for resolving conflicts
- managing emotions during conflict
- communication and conflict resolution barriers: both verbal and nonverbal aspects
Team motivation and management
- understanding the state of motivation
- factors that motivate individuals within an organization
- different types of motivation
- principles of financial incentives
- motivation through non-material resources
- psychological principles for inspiring teams
- feedback and performance evaluation
- the role of language in fostering motivation
Effective time management and utilization
- the time management matrix
- monitoring personal time and countering "time thieves"
- techniques for time planning
- delegating authority and responsibilities
Coaching
- defining coaching and its application
- coaching sessions for individual participants
- providing in-depth feedback.
Training summary
Requirements
This course has a general focus and does not require any prior specialized knowledge for participation.
14 Hours
Testimonials (2)
The person, the sound of voice, examples and the way of training and presenting
Koenig - LKQ Polska Sp. z o. o.
Course - Team Building and Management
all topics from list were addressed but trainer adapt it to the question from the group