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Duration 14 hours
Course Outline
Module 1: The Basics of AI in the Modern Workplace
- Introduction to Large Language Models (LLMs) and their application in administrative roles
- Key concepts of prompt engineering for productivity-related tasks
- Ethical considerations and data privacy practices when using AI at work
- Familiarization with the ChatGPT interface and its core capabilities
Module 2: Information Handling and Summarization
- Developing summaries and syntheses of lengthy documents, reports, and articles
- Producing meeting minutes directly from transcripts
- Leveraging ChatGPT for structuring data and categorizing information
- Identifying key insights and conducting sentiment analysis on textual content
Module 3: AI-Driven Communication and Writing
- Automating email interactions (standard replies, follow-ups, and invitations)
- Writing formal letters, internal communications, and memos
- Designing presentations and speeches with a clear structure
- Refining grammar and writing style for professional engagement
Module 4: Planning, Organization, and Task Automation
- Project planning: creating action plans, timelines, and assigning tasks
- Calendar management: setting up schedules and meeting alerts
- Developing task lists and prioritizing daily activities
- Automating routine processes: email filtering, recurring report creation, and document handling
- Utilizing AI for resolving issues and supporting decision-making
Module 5: Real-World Applications and Practical Exercises
- Workshop: Building a project plan from the ground up with ChatGPT
- Practice: Summarizing a financial report and drafting an executive summary email
- Simulation: Organizing a meeting and documenting the minutes
- Developing personalized templates for daily use
Key Takeaways and Future Steps
Requirements
- No existing knowledge of artificial intelligence is necessary
- A foundational understanding of administrative responsibilities and data organization is advantageous
Intended Audience
- Administrative Assistants
- Secretaries
- Project Managers
- Coordinators
- Professionals aiming to boost productivity and efficiency in office management
Testimonials (1)
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.