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Course Outline
Module 1: Fundamentals of AI in the Modern Office
- Introduction to Large Language Models (LLMs) and their application in administrative work
- Key principles of prompt engineering for productivity tasks
- Ethical considerations and data privacy when utilizing AI in the workplace
- Overview of the ChatGPT interface and its core features
Module 2: Information Management and Summarization
- Creating summaries and syntheses of lengthy documents, reports, and articles
- Generating meeting minutes from transcripts
- Using ChatGPT for data organization and information categorization
- Extracting key insights and performing sentiment analysis on texts
Module 3: AI-Assisted Communication and Writing
- Automating email communications (standard replies, follow-ups, invitations)
- Drafting formal letters, internal communications, and memos
- Developing presentations and speeches with appropriate structure
- Refining grammar and writing style for professional correspondence
Module 4: Planning, Organization, and Task Automation
- Project planning: developing action plans, schedules, and task assignments
- Agenda management: creating calendars and meeting reminders
- Generating task lists and prioritizing activities
- Automating repetitive tasks: email sorting, recurring report generation, and document management
- Leveraging AI for problem-solving and decision-making
Module 5: Practical Cases and Exercises
- Workshop: Building a project plan from scratch using ChatGPT
- Exercise: Summarizing a financial report and drafting an executive email
- Simulation: Planning a meeting and writing the minutes
- Creating customized templates for daily use
Summary and Next Steps
Requirements
- No prior knowledge of artificial intelligence is required
- A foundational understanding of administrative tasks and information management is beneficial
Target Audience
- Administrative assistants
- Secretaries
- Project managers
- Coordinators
- Professionals aiming to improve productivity and efficiency in office management
14 Hours
Testimonials (1)
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.
