Customer Discovery for Product Teams Training Course

Business analysis is the process of researching, understanding, and defining business needs to develop solutions that meet those needs. It is a key element in the process of managing change within an organization and designing new business solutions. Business analysis aims to ensure that technological, process, or organizational solutions align with business goals and requirements. It is crucial for ensuring the effectiveness of projects and changes within an organization by making sure that implemented solutions are accurate, feasible, and fully aligned with business needs.

This workshop is tailored for seasoned Business Analysts, Product Owners, and User Researchers aiming to master sophisticated techniques that generate tangible business value. Through practical exercises and effective tools, participants will learn to analyze intricate data, streamline processes, engage stakeholders, and convert strategy into actionable steps using OKRs. By the conclusion, attendees will possess a definitive toolkit to enhance their impact and deliver quantifiable results.

This live, instructor-led training in France (available online or onsite) is tailored for individuals at beginner, intermediate, or advanced levels who wish to integrate generative AI tools into the daily responsibilities of a business analyst, covering areas such as analysis, documentation, information organization, and stakeholder communication.

By the end of this program, participants will be able to:

• Grasp the genuine capabilities and limitations of GenAI models, including issues like hallucinations and context windows.
• Employ AI as an advanced aid for thought processes and analytical tasks.
• Create precise requirement frameworks and technical documents using AI.
• Speed up conceptual work, from generating hypotheses to drafting documentation.
• Evaluate the quality and substantive correctness of AI-generated content with conscious judgment.
• Acquire knowledge on the secure and ethical use of AI tools in relation to corporate data.

This instructor-led session on France equips intermediate practitioners with the tools to conduct cost-effectiveness analysis. It guides them through defining key questions, quantifying costs and benefits, utilizing analytical frameworks, and managing uncertainty to facilitate logical, evidence-driven decision-making across various fields.

This live, instructor-led training in France, offered online or onsite, targets intermediate-level managers and specialists who aim to grasp the forces driving digital change in financial services and learn how to apply these changes within their own organizations.

Upon completion of this training, participants will be able to:

• Explain the key drivers of digital change in banking and financial services.
• Identify value creation opportunities through digital channels, lending, and SME banking.
• Understand how Agile and product thinking facilitate transformation.
• Draw insights from both successful and unsuccessful transformations.

This course offers an expert introduction to the newly enacted Accessibility Law, empowering developers with the practical skills needed to design, develop, and maintain fully accessible applications. Beginning with a contextual discussion on the law's significance and implications, the curriculum quickly transitions to hands-on coding practices, tools, and testing techniques to ensure compliance and inclusivity for users with disabilities.

This instructor-led, live training in France (online or onsite) is aimed at intermediate-level web developers and UX designers who wish to leverage LangChain to create intuitive and user-friendly web applications.

By the end of this training, participants will be able to:

• Understand the fundamental concepts of LangChain and its role in enhancing web user experience.
• Implement LangChain in web apps to create dynamic and responsive interfaces.
• Integrate APIs into web apps to improve interactivity and user engagement.
• Optimize user experience using LangChain’s advanced customization features.
• Analyze user behavior data to fine-tune web app performance and experience.

This instructor-led, live training in France (online or onsite) is aimed at persons who wish to use Figma to design the user interface for a new or existing software application or website.

By the end of this training, participants will be able to:

• Create modern UI designs in Figma.
• Create a working, clickable application prototype.
• Apply design best practices.
• Accelerate the completion speed of design projects.
• Collaborate with other designers and developers using Figma.

This instructor-led, live training in France (online or onsite) is aimed at beginner-level to intermediate-level professionals who wish to apply Human-Centered Design methodologies in product development, service design, and business innovation.

By the end of this training, participants will be able to:

• Understand and apply Human-Centered Design principles.
• Conduct user research to identify pain points and opportunities.
• Develop user personas and journey maps.
• Ideate, prototype, and test solutions iteratively.
• Apply design thinking frameworks in real-world projects.

A practical training module in France that enables insurance professionals to leverage AI, data, and InsurTech trends to modernize operations and enhance customer engagement. Through workshops, case studies, and practical exercises, participants will build robust digital strategies for a rapidly evolving industry.

This instructor-led live training in France delves into practical RE concepts, elicitation methods, and documentation strategies. It offers comprehensive exam preparation to help participants master the IREB CPRE syllabus and succeed in the Foundation Level certification.

This instructor-led, live training in France (online or onsite) is designed for intermediate-level UX/UI designers and front-end developers who aim to utilize Multimodal AI to design and implement user interfaces that can comprehend and process diverse input types.

By the end of this training, participants will be able to:

• Design multimodal interfaces that enhance user engagement.
• Integrate voice and visual recognition into web and mobile applications.
• Utilize multimodal data to create adaptive and responsive UIs.
• Understand the ethical considerations of user data collection and processing.

This instructor-led, live training in France (online or onsite) is designed for individuals who want to understand requirements analysis and perform it efficiently and accurately using appropriate analysis techniques for their projects.

By the end of this training, participants will be able to:

• identify various types of requirements.
• understand the core concepts and activities involved in requirements analysis.
• become familiar with the requirements analysis methodology.
• leverage different requirements analysis techniques effectively.
• structure requirements to communicate efficiently with architects and developers through an iterative requirement gathering process.