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Course Outline
Understanding Artificial Intelligence
- Defining AI: Core concepts and real-world examples
- Categories of AI: From basic automation to machine learning
- The impact of AI on business operations
AI and Business Process Automation
- The role of AI in driving digital transformation
- AI applications in accounting, HR, procurement, and customer service
- Understanding process automation and intelligent workflows
Exploring AI Tools for Administrative Work
- Overview of prevalent AI-based tools (chatbots, document automation, predictive analytics)
- Leveraging AI assistants for scheduling, reporting, and communication
- Practical demonstrations of accessible AI tools
AI in Data Management and Decision-Making
- AI and data: How intelligent systems utilize information
- Enhancing decision-making with AI-driven insights
- Navigating data privacy and ethical AI usage
Integrating AI into ERP and Automation Systems
- How AI enhances ERP functionality
- Examples of AI integration within procurement, finance, and HR modules
- Preparing for AI-driven digital transformation
Hands-on Practice
- Employing AI-powered office tools for routine tasks
- Automating simple workflows using available platforms
- Group exercises: Identifying automation opportunities in the workplace
Best Practices and the Future of AI in Business
- Fostering a culture of digital innovation
- Ethical considerations and responsible AI use
- Adapting to AI-driven changes in the workplace
Summary and Next Steps
Requirements
- Foundational computer literacy
- Familiarity with standard office applications (e.g., Excel, Word, email platforms)
- A strong interest in learning how AI supports business process automation
Audience
- Administrative staff from various departments
- Managers and team leaders
- Professionals aiming to understand the role of AI in daily business operations
7 Hours
Testimonials (2)
The trainer is patient and very helpful. He knows the topic well.
CLIFFORD TABARES - Universal Leaf Philippines, Inc.
Course - Agentic AI for Business Automation: Use Cases & Integration
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.