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Course Outline
Advanced Principles of Knowledge Management in Microsoft 365
- Core tenets of structured knowledge management
- Architecting scalable systems leveraging SharePoint and Teams
- Utilizing metadata, versioning controls, and document library structures
Constructing and Interlinking SharePoint Knowledge Repositories
- Establishing interconnected SharePoint sites and document libraries
- Applying metadata columns, content types, and lookup fields
- Structuring site hierarchies to enable efficient cross-site navigation
Creating Dynamic Dashboards with Power BI
- Consolidating data from SharePoint and Microsoft Lists into Power BI
- Building real-time dashboards to monitor and track knowledge assets
- Designing KPIs and visual reports to generate data-driven insights
Tailoring Knowledge Workflows via Power Automate
- Automating processes for approval, review, and content publishing
- Integrating Teams notifications and adaptive cards for streamlined communication
- Developing multi-step flows to manage document lifecycles effectively
Developing and Maintaining Collaborative Content Ecosystems
- Leveraging Teams and OneNote for collaborative knowledge capture
- Synchronizing SharePoint pages, Lists, and Planner boards
- Defining governance frameworks, roles, and permission sets
Persistent Maintenance and System Optimization
- Enforcing data retention, archiving, and compliance standards
- Conducting regular audits and refreshing metadata
- Enhancing system performance while minimizing content redundancy
Strategic Best Practices for Knowledge Management in Microsoft 365
- Evaluating fundamental principles of knowledge system design
- Promoting consistency and discoverability across all content
- Boosting adoption and engagement through user-centric experience design
Requirements
- Strong proficiency with core Microsoft 365 applications, including SharePoint, Teams, and OneNote.
- Professional experience in knowledge management or content strategy initiatives.
Target Audience
- Knowledge managers responsible for curating structured information repositories.
- Content strategists focused on building interconnected knowledge ecosystems.
- IT specialists overseeing organizational knowledge assets within the Microsoft 365 platform.
14 Hours
Testimonials (2)
well-prepared training, interesting topics
Maciek Boiski - Instytut Energetyki - Panstwowy Instytut Badawczy
Course - Microsoft Office Excel - poziom podstawowy
There was a good amount of information for the time of training. Also the trainer was very engaged with the group, especially when people were having troubles or asking questions. It was very nice of him to offer help in case of future ideas.
