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Duration 14 hours
Course Outline
Foundations of Advanced Knowledge Management in Microsoft 365
- Core principles of structured knowledge management
- Designing scalable architectures using SharePoint and Teams
- Utilizing metadata, versioning, and document libraries
Constructing and Connecting SharePoint Knowledge Repositories
- Building interconnected SharePoint sites and document libraries
- Applying metadata columns, content types, and lookup fields
- Defining site hierarchies and enabling cross-site navigation
Creating Dynamic Dashboards with Power BI
- Combining SharePoint and Microsoft Lists data sources within Power BI
- Building real-time dashboards to monitor knowledge assets
- Designing KPIs and visual reports for data-informed decision making
Tailoring Knowledge Workflows with Power Automate
- Automating approval, review, and publishing cycles
- Integrating Teams notifications and adaptive cards
- Developing multi-step flows for comprehensive document lifecycle management
Cultivating Collaborative Content Ecosystems
- Leveraging Teams and OneNote for collaborative knowledge capture
- Synchronizing SharePoint pages, Lists, and Planner boards
- Establishing governance frameworks, roles, and permissions
Optimizing and Maintaining Knowledge Systems
- Enforcing data retention, archiving, and compliance protocols
- Conducting regular audits and updating metadata
- Enhancing system performance and minimizing content duplication
Best Practices for Knowledge Management within Microsoft 365
- Revisiting key principles of knowledge system design
- Promoting consistency and discoverability across all content
- Driving user adoption and engagement through refined user experience design
Requirements
- Competence with core Microsoft 365 applications, including SharePoint, Teams, and OneNote
- Background in knowledge management or content strategy
Target Audience
- Knowledge managers tasked with building organized information repositories
- Content strategists focused on developing interconnected knowledge ecosystems
- IT specialists responsible for managing organizational knowledge within the Microsoft 365 platform
Testimonials (2)
well-prepared training, interesting topics
Maciek Boiski - Instytut Energetyki - Panstwowy Instytut Badawczy
Course - Microsoft Office Excel - poziom podstawowy
There was a good amount of information for the time of training. Also the trainer was very engaged with the group, especially when people were having troubles or asking questions. It was very nice of him to offer help in case of future ideas.
