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 Duration 7 hours

Course Outline

Introduction to AI-Driven Summarization

  • The mechanics of how ChatGPT processes and condenses information
  • Types of documents frequently encountered in government operations
  • Recognizing AI output constraints and the need for refinement

Condensing Reports and Briefing Content

  • Creating concise overviews from policy or research papers
  • Extracting key findings from technical or analytical materials
  • Structuring content for high-level executive review

Summarizing Meetings and Consultations

  • Converting meeting notes and transcripts into actionable items
  • Emphasizing critical decisions and open questions
  • Drafting summaries for internal dissemination or follow-up actions

Optimizing Prompts for Enhanced Outcomes

  • Prompt frameworks for summarization and rewriting tasks
  • Illustrations of role-specific and goal-driven prompts
  • Applying iterative prompting techniques to improve summary quality

Adjusting Tone, Style, and Structure

  • Tailoring content for ministers, internal management, or the general public
  • Employing formal versus conversational tones as appropriate
  • Generating various formats (bullet points, executive memos, Q&A)

Embedding ChatGPT into Government Processes

  • Utilizing ChatGPT within Word, Teams, and web-based workflows
  • Integrating ChatGPT with meeting and collaboration platforms
  • Reviewing and refining summaries in real-time

Responsible Usage and Verification

  • Preventing inaccuracies or hallucinated information
  • Verifying summaries and referencing source materials
  • Adhering to information governance and security protocols

Overview and Next Steps

Requirements

  • Familiarity with internal reports, meeting minutes, or policy documents
  • No previous experience with ChatGPT or AI tools is necessary

Target Audience

  • Analysts
  • Program managers
  • Executive support staff

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