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Duration 7 hours
Course Outline
Introduction to Copilot in the Public Sector
- Overview of Microsoft 365 Copilot and its operational mechanics.
- Exploring public sector use cases for AI within Microsoft applications.
- Clarifying Copilot’s data sources and security boundaries.
Document Management in Word
- Drafting policy memos, correspondence, and formal reports.
- Refining, summarizing, and clarifying written language.
- Structuring content effectively from bullet points or tables.
Email and Calendar Support in Outlook
- Accelerating email composition and responses with Copilot.
- Facilitating meeting scheduling and drafting follow-up notes.
- Condensing lengthy email threads to highlight critical points.
Data Analysis and Reporting in Excel
- Interpreting complex spreadsheets using plain language.
- Generating charts, summaries, and visual data insights.
- Utilizing Copilot to identify trends or answer specific data questions.
Copilot for Meetings and Presentations
- Creating meeting summaries and action items within Teams.
- Developing PowerPoint presentation drafts from concise notes.
- Transforming transcripts into executive briefs or formal reports.
Prompting Strategies and Custom Scenarios
- Crafting effective prompts to achieve consistent results.
- Tailoring prompts to align with your department’s tone and specific needs.
- Developing reusable prompt templates for recurring tasks.
Responsible Use in Government Settings
- Addressing confidentiality, oversight, and appropriate usage standards.
- Aligning with internal policies and IT governance frameworks.
- Fostering trust through ethical AI practices in public service.
Course Summary and Future Steps
Requirements
- A working knowledge of Microsoft 365 applications such as Word, Outlook, and Excel.
- Familiarity with standard public sector responsibilities, including reporting, communication, and documentation.
- No previous experience with AI or Copilot is necessary.
Target Audience
- Government employees utilizing Microsoft Office in their daily operations.
- Administrative teams responsible for communication, documentation, and reporting.
- Policy and program staff aiming to boost productivity through AI assistance.
Testimonials (2)
Everything is possible :-)
Sandra Bardewyck - Media Carrier Solutions GmbH
Course - Microsoft 365 Copilot: AI Productivity Across Word, Excel, PowerPoint, Outlook, and Teams
i already have some reports that i know, i will use some of the prompts that looked at today
