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Course Outline

This course is nearly identical to the Team Members’ course (see separate outline) but includes the following modifications:

  • A new module titled "Leadership v Management" has been added, which covers:
    • The similarities and differences between leadership and management, including what defines a great leader versus a great manager.
    • Various management styles.
  • An additional module titled "Delivering Change" has been included, covering:
    • Factors that contribute to the success or failure of change initiatives.
    • Key principles of change management.
    • Resistance to change – and why, on occasion, such resistance can be beneficial.
 14 Hours

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