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Duration 7 hours
Course Outline
Course Introduction and Learning Objectives
- Welcome, overview of course objectives, and agenda
- Aligning leadership practices with company mission and strategic goals
- Defining participant expectations and completing an initial self-assessment
Foundations of Situational Leadership
- Surveying leadership styles applicable to field teams
- Assessing team competence and commitment levels
- Choosing the most effective leadership approach for specific tasks
Effective Communication on the Jobsite
- Methods for delivering clear, concise briefings and instructions
- Practising active listening and confirming understanding
- Conveying technical and safety information efficiently under time pressure
Assertive Decision-Making and Problem Solving
- Applying structured decision-making processes to field-based issues
- Implementing rapid root-cause analysis and corrective actions
- Maintaining a balance between speed, safety, and quality in decision-making
Motivation, Recognition, and Positive Feedback
- Identifying practical motivators for technical tradespeople
- Providing constructive feedback and on-the-spot recognition
- Designing short-term incentives and non-monetary rewards
Performance Management and Productivity Practices
- Establishing clear expectations and measurable goals
- Monitoring progress, KPIs, and conducting quick performance reviews
- Coaching for skill enhancement and accountability
Planning, Resource Coordination, and Time Management
- Prioritising tasks and managing daily schedules effectively
- Coordinating materials, tools, and subcontractor activities
- Developing contingency plans for delays and site disruptions
Health, Safety Leadership and Compliance
- The leader’s role in fostering safety-first behaviours
- Conducting effective safety briefings and job hazard analyses
- Managing incidents, reporting procedures, and learning from near misses
Conflict Resolution, Team Cohesion, and Inclusive Practices
- Addressing interpersonal conflicts and difficult conversations
- Fostering collaboration across multi-skill teams
- Encouraging inclusive behaviours and respectful communication
Practical Workshop: Scenario-Based Roleplays
- Guided role-plays simulating common site challenges
- Peer and trainer feedback using established coaching frameworks
- Refining leadership approaches and drafting individual action plans
Implementation Planning and Measurement
- Developing a 30-60-90 day leadership action plan
- Selecting key productivity and safety metrics for monitoring
- Preparing for handoff to HR or senior management for ongoing follow-up
Summary and Next Steps
Requirements
- A solid understanding of electrical installation tasks and site operations
- Prior experience in supervising or collaborating within technical teams
- Knowledge of workplace health and safety principles
Target Audience
- Team leaders and foremen in the electrical installation sector
- Site supervisors and project managers
- HR or training coordinators responsible for overseeing field teams
Testimonials (1)
Tips such as, asking my team What else can I say to you so you are successful. Be a better leader by learning to trust the team and hold them accountable.
