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Course Outline

Day 1

Settling In and Preparation

Material preparation, participant settling, and refreshments

Module 1: My Confidence, My Stage

Understanding the critical role of self-confidence in successful public speaking and personal expression

Activity 1: I am Me

Participants present information about themselves to help build confidence and self-esteem.

Module 2: The Power of Influence and Persuasion – How to Make People Listen

Discussion on the importance of implying and delivering ideas that aim to influence, inspire, and capture attention.

Activity 2: The Blind Guide

Groups of three participants will build a tower of LEGO/building blocks with alternating colors. Two participants are blindfolded, while one serves as the captain without a blindfold. The captain leads the blindfolded members using voice instructions. One blindfolded participant builds, while the other relays instructions.

Synthesis Session

Summary and discussion on the importance of the previous session

Module 3: Public Speaking and Its Structure

Discussion on the structure of public speaking, preparation techniques, and key considerations for delivery.

Activity 3: My Crazy Story

Participant groups create a story from a single source topic.

Module 4: Construction and Delivery of the Speech

Focus on constructing the speech's core ideas, identifying effective delivery strategies, and personal preparation.

Final Synthesis and Assignment Delivery

Participants will be assigned one of several topics for a 5 to 10-minute presentation.

Day 2

Activity 1: Delivery of Identified Topics through Public Presentation

Module 5: Merging Public Speaking and the Internet Superhighway

Requirements

  • A foundational understanding of basic communication skills, idea delivery, and social media interaction.
  • Experience in client communication, customer relations, and general public speaking and discussion.

Audience

  • Employees with direct customer impact and relationship management responsibilities
  • Novice managers and team leads
  • Individuals seeking to enhance their social presence
 14 Hours

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