Salesforce for Sales and Administration Training Course

This instructor-led, live training in France (online or onsite) is aimed at intermediate-level marketing analysts and professionals who wish to refresh and enhance their Pardot skills, focusing on advanced reporting, dashboards, and engagement strategies.

By the end of this training, participants will be able to:

• Optimize Pardot for advanced email marketing and engagement tactics.
• Master the creation and analysis of reports and dashboards.
• Enhance prospect assignment strategies and engagement programs.
• Lever Pardot’s dynamic content and custom redirects for better campaign performance.

Salesforce stands as a premier CRM platform designed to monitor, enhance, and expand sales effectiveness.

This instructor-led live training, available both online and onsite, targets intermediate sales professionals eager to elevate their performance through contemporary, high-impact sales strategies empowered by Salesforce.

Upon completion of this training, participants will be capable of:

• Implementing modern cold-calling approaches that drive higher engagement.
• Utilizing validated scripts to boost conversion rates.
• Establishing rapport swiftly using psychological principles and human-connection methods.
• Leveraging Salesforce to monitor activities and speed up results.

Course Format

• Live demonstrations and guided discussions.
• Practical exercises using real-world sales scenarios.
• Interactive activities within a live Salesforce environment.

Customization Options

• Tailoring of examples, scenarios, and exercises can be arranged upon request.

Salesforce stands as a premier cloud-based CRM platform, empowering organizations to manage customer relationships, automate key processes, and enhance team collaboration. This practical, hands-on course delves into core configuration, object and application design, automation via Workflows, Process Builder, and Flow, as well as productivity features designed to help teams operate more efficiently.

This instructor-led live training, available either online or onsite, is tailored for beginner to intermediate administrators, business users, and team leads who aim to configure Salesforce, automate routine processes, and boost user productivity.

Upon completing this training, participants will be equipped to:

• Configure objects, fields, page layouts, and record types to accurately model business data.
• Design and construct Lightning applications and pages using the Lightning App Builder.
• Develop automation solutions using Flow and process automation tools to streamline tasks.
• Activate productivity and collaboration features, including Lightning Experience, Chatter, and relevant integrations.
• Create fundamental reports and dashboards to highlight critical metrics.

Course Format

• Interactive lectures and live demonstrations.
• Guided hands-on exercises conducted within a sandbox environment.
• Real-world scenarios and a brief capstone lab project.

Course Customization Options

• For a customized version focusing on Sales Cloud, Service Cloud, or custom objects, please reach out to us to arrange your specific requirements.

In this instructor-led, live training in France (online or onsite), participants will learn the architecture, design and operational features that make up Salesforce CPQ as they step through the set up, configuration and maintenance of a sample Salesforce CPQ installation.

This instructor-led live training in France (offered online or onsite) is designed for web developers who want to create real-time applications using Salesforce Development.

By the end of this training, participants will be able to:

• Build real-time applications using the Apex programming language.
• Create test classes with Apex to improve code coverage in Salesforce.
• Develop and utilize REST and SOAP web services using Apex.

This instructor-led, live training in France (online or onsite) is aimed at intermediate-level developers who wish to learn how to design, develop, and deploy responsive and dynamic email templates tailored for various Salesforce marketing campaigns.

By the end of this training, participants will be able to:

• Use HTML5 and CSS3 to design and develop responsive, accessible, and interactive email templates that are optimized for performance across various devices and email clients within the Salesforce ecosystem.
• Leverage Salesforce data to create personalized email experiences.
• Test, deploy, and analyze email campaigns within Salesforce, including the use of analytics to inform decisions and optimize future campaigns for better performance and higher engagement.

This instructor-led live training in France (online or on-site) is designed for marketing staff, sales staff, and customer service representatives who wish to learn how to set up, manage, and monitor Salesforce and its capabilities to better serve their customers.

By the end of this training, participants will be able to:

• Set up their Salesforce account to manage profile, track activities, customize views and layout, and personalize settings.
• Use Salesforce features and tools to attract, attain, and service existing and potential customers.
• Create reports and dashboards to generate useful analytics and insights for the business.

Salesforce serves as a robust cloud-based platform that supports every stage of the insurance lifecycle, ranging from initial quoting and sales through to claims processing and policy administration.

This instructor-led live training session (available online or on-site) is designed for intermediate-level professionals in the insurance and leasing sectors who aim to configure, extend, and optimize Salesforce to manage product offerings, automate claims processes, and oversee complete policy lifecycles.

Upon completion of this training, participants will be equipped to:

• Configure Salesforce for quoting and pricing insurance products.
• Manage post-sales activities, including claims handling, event registration, and automated payments.
• Model insurance products and administer policies throughout their entire lifecycle.
• Adapt Salesforce to address the regulatory and operational requirements specific to insurance and leasing.

Course Format

• Interactive lectures and discussions.
• Practical application of Salesforce Insurance tools and configurations.
• Guided exercises focusing on product creation, claims workflows, and policy automation.

Customization Options

• To request customized training tailored to your specific insurance or leasing products, please contact us to arrange.

This instructor-led, live training in France (online or onsite) is targeted at administrators who wish to use Salesforce Lightning to create web applications.

By the end of this training, participants will be able to:

• Build responsive applications with Salesforce Lightning.
• Develop applications with little to no code.
• Create a Lightning application from scratch.

This instructor-led, live training in France (online or onsite) is designed for intermediate-level marketing professionals seeking to acquire the skills and knowledge necessary to effectively leverage Salesforce Marketing Cloud for robust digital marketing and customer engagement.

Upon completion of this training, participants will be able to:

• Grasp the features, functionalities, and architecture of Salesforce Marketing Cloud.
• Learn to create, manage, and optimize email, social, mobile, and advertising campaigns using Marketing Cloud.
• Manage data within Marketing Cloud, build segmented audiences, and apply data-driven insights for targeted marketing initiatives.

This instructor-led live training in France (available online or onsite) is designed for sales professionals ranging from beginner to intermediate levels who aim to use Salesforce to manage leads, opportunities, accounts, and customer interactions, thereby increasing deal closure rates and improving sales performance.

By the end of this training, participants will be able to:

• Navigate the Salesforce Sales Cloud interface confidently.
• Manage leads, contacts, accounts, and opportunities.
• Use Salesforce tools to streamline workflows and track performance.
• Leverage reports and dashboards to gain insights into the sales pipeline.