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Course Outline
Foundations of High-Impact Sales
- Core principles for rapid sales success
- Changes in the modern buying landscape
- Understanding sales psychology
Modern Cold Calling Techniques
- Structuring an effective cold call
- Minimizing resistance in the first 10 seconds
- Practicing high-conversion opening lines
Quickly Breaking the Ice
- Establishing trust in under 10 seconds
- Micro-behaviors that enhance first impressions
- Techniques for addressing different buyer personalities
Confidently Handling Objections
- Recognizing common objection patterns
- Frameworks for effective responses
- Using empathy to reduce resistance
Developing High-Converting Scripts
- Components of a powerful sales script
- Improvisation skills for natural conversations
- Script templates for various situations
Psychology and Human Connection
- The science behind persuasion
- Building emotional resonance
- Non-verbal cues that influence outcomes
Sales Strategies for Non-Traditional Profiles
- Techniques for introverted or analytical personalities
- Leveraging strengths without forcing traditional methods
- Adapting strategies to diverse communication styles
Using Salesforce for High-Velocity Sales Tracking
- Creating and managing sales activities
- Tracking cold calls, follow-ups, and conversions
- Utilizing dashboards to measure rapid results
Summary and Next Steps
Requirements
- Understanding of fundamental sales concepts
- Experience in customer communication
- Familiarity with digital tools
Target Audience
- Sales professionals
- Customer-facing personnel
- Individuals transitioning into sales-oriented roles
14 Hours
Testimonials (2)
practical part
irina filip - True Lens Services Ltd
Course - Salesforce for End Users
The way of interaction with students
