Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Course Outline
Introduction to Salesforce for Insurance and Leasing
- Overview of Salesforce Financial Services Cloud
- Core concepts: Accounts, Contacts, Opportunities, Policies
- Industry-specific data models and extensions
Insurance Sales Quotation (Quote Rate Apply)
- Product offerings and quoting structures
- Rate tables, discount rules, and approval processes
- Capturing client needs and pre-sales configurations
Requirements Gathering and System Configuration
- Translating business needs into system logic
- Utilization of custom objects, flows, and automations
- Security and access configurations for insurance roles
Claims Management and Post-Sales Services
- Claims workflows and automation
- Event registration and validation logic
- Auto-payment and settlement processes
Insurance Policy Administration (IPA)
- Cross-industry policy lifecycle modeling
- Policy versioning, renewals, and lapses
- Customizations for regional regulatory compliance
Integration and Reporting
- Data integration with external systems (e.g., actuarial, finance)
- Dashboards and KPIs for insurance operations
- Generating reports for underwriting, claims, and compliance
Summary and Next Steps
Requirements
- Basic understanding of CRM concepts
- Familiarity with insurance and/or leasing workflows
- Some prior experience with the Salesforce platform or similar tools is beneficial
Target Audience
- Salesforce developers working within the insurance or leasing industry
- Product managers responsible for insurance offerings
- IT professionals supporting policy administration and post-sales services
21 Hours
Testimonials (2)
practical part
irina filip - True Lens Services Ltd
Course - Salesforce for End Users
The way of interaction with students