Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Course Outline
1. Foundations of Lean Thinking (2 hours)
- Defining Lean: Origins and evolution.
- Core Lean Principles: Value, Flow, Pull, and Perfection.
- Categories of waste (muda) in service environments.
2. Applying Lean to Requirements and Project Management (4 hours)
- Capturing the Voice of the Customer (VOC).
- Prioritization frameworks: MoSCoW, WSJF, and Effort-Impact Matrix.
- A3 Thinking: Structure and practical application.
- Comparative overview: Lean vs. Agile vs. Six Sigma.
3. Lean Kanban (4 hours)
- Kanban system fundamentals and key components.
- Effective board management practices.
- Managing Pull systems and Work In Progress (WIP) limits.
- Flow metrics: Lead Time, Cycle Time, and Takt Time.
4. Lean in Process Improvement (4 hours)
- Value Stream Mapping (VSM).
- Detecting waste specifically within banking processes.
- Applying KAIKAKU for dramatic improvement.
5. Additional Lean Tools (2 hours)
- GEMBA walkthroughs.
- KAIZEN implementation.
- Root cause analysis techniques: Ishikawa diagrams and the 5 Whys.
- Implementing POKA-YOKE error-proofing.
Course Summary and Recommended Next Steps
Requirements
- Foundational knowledge of project management concepts.
- Practical experience with business or banking process workflows.
- Prior familiarity with Agile or Lean principles.
Target Audience
- Process managers and business analysts.
- Project managers in the banking and financial services industries.
- Professionals responsible for requirements gathering and process optimization.
16 Hours
Testimonials (4)
The training was practical and straight forward
Mutu Bengui - EMIS - Empresa Interbancaria de Servicos, S.A
Course - Agile Product Management - Growth Marketing
trainer knowledge
SUNEEL jee - House of Spices India
Course - Six Sigma LEAN Yellow Belt
workshops, practical cases
Joanna Nowak - LKQ Polska Sp. z o. o.
Course - Introduction to Agile Testing
I left with interesting tools, but I was also reassured that my way of working was good.
caroline - CHU Saint-Pierre
Course - Lean Six Sigma Fundamentals
Machine Translated