Leading Digital Transformation: Making Change Stick and Overcoming Resistance Training Course

This instructor-led, live training in France is aimed at intermediate-level managers, Product Owners and specialists who wish to apply Agile ways of working in banks, financial institutions and the public sector without compromising regulatory requirements.

By the end of this training, participants will be able to:

• Build regulatory and compliance requirements into the product backlog from the start.
• Define the governance and documentation that are really needed.
• Work with risk, compliance and IT security as partners.
• Plan a regulated product change using Agile practices.

This instructor-led live training (online or onsite) is aimed at team leaders and middle managers who wish to adopt AI safely and effectively by addressing the human factors that drive success: trust, accountability, decision habits, and psychological safety.

By the end of this training, participants will be able to:

• Define when to use AI and when not to (stop rules).
• Verify AI outputs using practical standards (red flags, secondary sources).
• Establish accountability measures and escalation triggers.
• Build team agreements and a 30-day adoption plan.

This instructor-led, live training, based in Ottawa but also deliverable elsewhere, is aimed at managers and leaders who wish to strengthen their ability to lead difficult conversations with clarity, confidence, and accountability.

By the end of this training, participants will be able to:

• Structure high-impact conversations
• Address tension and misalignment constructively
• Improve team trust and accountability
• Lead with clarity under pressure

Through this instructor-led training, you will discover how to delegate strategically, establish unambiguous expectations, and foster trust within your team. Tailored for mid-level managers, the course addresses the common barriers to delegation, introduces practical handoff techniques, explores accountability structures, and highlights essential trust-building practices.

This live, instructor-led training in France, offered online or onsite, targets intermediate-level managers and specialists who aim to grasp the forces driving digital change in financial services and learn how to apply these changes within their own organizations.

Upon completion of this training, participants will be able to:

• Explain the key drivers of digital change in banking and financial services.
• Identify value creation opportunities through digital channels, lending, and SME banking.
• Understand how Agile and product thinking facilitate transformation.
• Draw insights from both successful and unsuccessful transformations.

This instructor-led, live training in France (available online or onsite) is designed for business leaders looking to implement Digital Transformation within their organizations.

Upon completion of this training, participants will be capable of:

• Explaining the core concepts of Digital Transformation
• Pinpointing organizational areas where digitization adds value
• Formulating a digitization strategy that outlines necessary changes in processes, technology, and training.

This instructor-led, live training in France (online or onsite) is designed for intermediate to advanced IT leaders, compliance officers, and digital transformation managers who wish to leverage a structured roadmap approach to implement digital sovereignty initiatives.

By the end of this training, participants will be able to assess their organization's digital sovereignty maturity, develop a comprehensive strategy, create an actionable implementation roadmap, and establish governance frameworks.

This instructor-led, live training in France (online or onsite) is designed for intermediate-level IT professionals and business managers who want to understand how IoT and edge computing can drive efficiency, real-time processing, and innovation across various industries.

Upon completion of this training, participants will be able to:

• Grasp the fundamental principles of IoT and edge computing and their significance in digital transformation.
• Recognize practical applications of IoT and edge computing in manufacturing, logistics, and energy sectors.
• Distinguish between edge and cloud computing architectures and their respective deployment scenarios.
• Deploy edge computing solutions to support predictive maintenance and real-time decision-making.

This instructor-led, live training in France (online or onsite) targets beginner to intermediate participants eager to grasp the foundational principles of ICF coaching. The program covers core competencies and ethical guidelines while offering practical experience in applying coaching techniques.

Upon completion, participants will be able to:

• Grasp the ICF Core Competencies and apply them in coaching practice.
• Execute active listening, questioning, and goal-setting techniques.
• Lead meaningful and transformative coaching conversations.
• Uphold the ICF Code of Ethics in professional coaching engagements.
• Cultivate a personalized coaching style consistent with ICF principles.

This instructor-led, live training in France (online or onsite) is aimed at organization leaders who wish to learn how to drive change within organizations by implementing effective change leadership strategies.

By the end of this training, participants will be able to:

• Understand the effect of change leadership on individuals, teams, and organizations.
• Apply planning practices to organizational change efforts.
• Effectively drive organizational change through change leadership.

This instructor-led, live training in France (online or onsite) is aimed at intermediate-level Product Owners, business analysts and process owners who wish to redesign processes around the customer rather than digitise them as they are.

By the end of this training, participants will be able to:

• Map an existing process from the customer's point of view.
• Identify unnecessary steps, documents, approvals and hand-offs.
• Design a simpler target process with business, IT, risk and compliance.
• Turn the redesign into a backlog and measure the results.

This instructor-led, live training in France (online or onsite) is designed for beginner-level digital technology professionals seeking comprehensive knowledge and practical tools to understand and implement responsible digital practices.

Upon completion of this training, participants will be able to:

• Comprehend the environmental, social, and societal impacts of digital technology.
• Learn best practices for reducing digital footprints in both professional and personal contexts.
• Gain knowledge of eco-design principles for sustainable digital services.
• Apply responsible digital practices within their professional work.

This instructor-led, live training in France (online or onsite) for beginner, intermediate, and advanced levels addresses the difficulty of transforming passive or resistant observers into active, supportive partners through systematic analysis and psychological insight.

In complex business environments, project success rarely depends solely on technical execution; it relies on the support of those involved. The primary challenge in Stakeholder Management is navigating the "web of influence"—recognizing that different parties have competing priorities, varying levels of power, and subjective definitions of success. Without proactive management, projects often face "hidden blockers," sudden shifts in support, or communication breakdowns. 

By the end of this training, participants will be able to:

• Identify stakeholders,
• Analyze their influence and expectations,
• Select appropriate communication strategies,
• Handle conflicts of interest,
• Build long-term relationships.