Course Outline
What Change Really Is – Attempts to Define the Concept
- Definitions of change
- What does it mean to manage change?
- Why do this? – Factors triggering the need for change in the organization
- How to approach it? - Different models and approaches to change in the company
Change is Driven by People – Psychological Aspects of Change
- Change – Opportunity or Necessity?
- About the Non-Existent Fearsome Dragon – Fears and Stereotypes Regarding Change
- Let's Go into Battle – Preparing People for Change
- Specificity and Role of Communication in Change Implementation
Is It Time Yet? – When Are We Ready for Change?
- Are We Really Ready? – Internal and External Causes of Change
- Maybe It’s Better Not To… – Types of Resistance to Change, Recognizing and Overcoming Them
- Fear of the Unknown – Albee and His Model for Understanding and Reducing Stress
- Pros and Cons – When We React Positively vs. Negatively to Change
Organizations Are Like Humans – They Develop – Proposal for Analyzing Organizational Development Using Greiner's Model
- Stages of Organizational Development in Greiner's Model
- Change User Manual – Guidelines for Implementers on How to React and Manage in Different Phases
Self-Motivation, Positive Mindset, and Creativity in the Process of Implementing and Managing Change
- Change Begins Within Us – Recognizing Own Emotions, Attitudes, Behaviors, and Reactions to Change
- Always Another Way – Seeking New Solutions in Familiar Situations
How to Do It Step by Step – Stages of Change Management:
- Establishing the Overall Organizational Goal,
- Scale and Magnitude of Change,
- Change and Corporate Culture,
- Warning Signs – Need to Identify Critical Constraints.
Building a Change Project Including:
- Step by Step – Dividing into Phases,
- Who is Who – Distributing Roles and Responsibilities,
- It Can Vary – Awareness of Potential Drop in Motivation,
- Observation and Evaluation – Monitoring Methods and Measuring Results
Lead the Way !!! – The Leader's Role in the Change Process
- The Leader's Role Amidst Change
- Selecting Tools and Management Styles in Situations of Change
- Can Anyone Be a Change Leader? – Competency Profile of a Change Leader
Alone or in a Group? – Involving Employees in the Change Process – Drucker's Model.
- What We Didn't Expect – Sudden Success, Failure, or External Events,
- World of Imaginations vs. Real World – Discrepancies Between Expectations and Facts,
- Change Process as an Indicator of Innovation Needs
- Sudden Death or Smile from Fortune? – Changes That Surprise Everyone.
Effective Influence by the Change Leader
- Building Trust and Acceptance of Organizational Changes
- Persuasion – Convincing People to Change
- Influencing People During Change – Model by K. Barnes and R. Cialdini
Requirements
The course is general in nature and participation in it does not require specialist knowledge
Testimonials (3)
Provided and explained very clearly a lot of foundational concepts, which fit well with the team's level of learning. The exercises were very engaging and I believe my team were comfortable and participated very well. Coordinating with the trainer as well was very seamless.
Christlan Tolentino - Canadian Blood Services
Course - Critical Thinking
the exercises and the way the trainer was explaining
Sorana Haiduc - Ness
Course - Stress Management and Prevention
SMART Goal session was the most enjoyable part of the training that helped me manage my time properly. it helps me set my goal clearer and i could really see that setting SMART Goal can relate to almost everything such as Finance, Social Life, Career and Personal Growth.
