Formation KAIZEN

Concept

• Value of Improvement
• Improvement and Management
• Improvement and Total Quality Control (TQC)
• Improvement and Recommendation System
• Improvement and Competition
• Process-Oriented Management and Results-Oriented Management

Comparison between East and West

• Improvement and Innovation
• Improvement and Measurement

Improvement from TQC

• Quality Control - Manager's Quality
• Quality Control Method: Comparison between Japan and the West
• Compliance with the PDCA Cycle
• Improvement of Grass-Root Class 

Practice

• Manager-Led Improvement
• Improvement of Facility
• Team-Led Improvement
• Individual-Led Improvement

Management

• Cross-Functional Management
• Policy Deployment
• Quality Deployment
• Comprehensive Production Maintenance

Ways to Solve Problems

• Management Problems
• Improve Activities and Labor-Management Relations
• Labor and Management: Enemies or Allies
• Senior Management Commitment

Change Corporate Culture

• Customer: The Ultimate Referee of Quality
• Supplier Relations Change Corporate Culture: Challenges Facing the West

Case Study